I have been goofing around with computers since 1984. What makes me laugh is that Comcast always blames the customer or the customers equipment for anything that goes wrong. That said, it was WORKING then it went into the stopping, hesitating and "finding" the channel. Hear that? It worked FINE then it now doesn't. NO equipment was changed, software was as needed according to that software.
Tried several browsers and it's all the same result. I went through and checked other streaming sites and nope it is just Comcast. Opera totally died, it won't even click through to go to any channel. Opera's fine-tuning or updating is killing itself.
Using Firefox to type this, tried the usual suspects. No go. I find it very hard to believe it has anything to do with our equipment and software. BTW, we let any software including Windows 10 update whenever it wants to.
Confusing? I saw in these forums a supposed "helper" tell a customer that Flash has NOTHING TO DO with Xfinity streaming, it is all done through HTML. Is that a bad answer? When I first ran Firefox, Xfinity came up with a nag screen saying lets get your Flash working. lol That is the riduculousness of Comcast? It's like the right hand doesn't know what the left hand is doing.
I thought it more convenient to just stream Xfinity off the internet rather than go through the burps of switching the computer screen attached to the 40" TV screen. Maybe Xfinity doesn't like the fact that people could ask why we are paying for a triple play when all we need is phone and internet? lol We pay until last bill 220 bucks a month, now tell me don't you think things should be working fine MOST OF THE TIME? It is not NOW and over 10 years something always seems to have a problem.
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We started using our big screen (40" is big screen? lol) for a computer monitor about 2 years ago btw. Then we started using the Xfinity streaming to get what we pay for as the TV part of the Triple Play. The big screen is older and quirky when it came to switching between using it as a computer screen and watching TV so streaming was a good option.
Anyway, just recently streaming stopped working on the Opera browser so we downloaded Firefox and it worked just like Opera used to. We really liked Opera but the little tweaks they kept adding to the huge of pile of nonsense caused us to switch to Firefox. Opera seemed to be breaking things left and right.
So about 2 weeks or so ago, using the desktop and Firefox we routinely went to watch a channel. It started, hestitated, stopped, looked for the channel, came on for a second, then paused, then eventually we gave up. We checked back every day to no avail. It just does not work. We did stop the hardware acceleration in Firefox and that did not do a thing. Firefox was working fine with Xfinity streaming but now it is not. Did they go the way of Opera and <Edited> something up to make it not work right? lol Don't know but I can feel another huge price increase coming because they gave us 300Mbps speed, up 50Mbps. The increase is far MORE than the paltry COLA increase we will be getting 1.6%. People on fixed incomes take a brutal beating because the cost increase for Xfinity last year was about 17% increase and we only got about 2% COLA.
It's all fine and dandy but with the high cost we are paying, 220 bucks a month at present you would think the system would be a lot more reliable.
Any thoughts on the problem? Local issue? Won't be fixed? It's ALWAYS the customers equipment, never Comcasts equipment or system.
You just don't get something working fine then it goes belly up. lol
Oh and one more thing. <Edited>
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Thanks for the reply. I was not sure about it. I did not get an alert the last time I believe. It was in the form of an email from Norton as I made an account there to make sure everything was correct. This time it was in the form of a browser alert and at first glance it looked like a pop up from a site rather than maybe a notification. I did note nothing appears to have changed with that notice. I ran Live Update and it did its thing.
Just wasn't sure, but apparently Norton must have been satisifed I was still an Xfinity customer. lol
At least I know now and I would hope that if something changed Xfinity would contact us via email if/when something like this happens.
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Had my browser closed for a bit and when I closed what I had open, the browser was already opened to a page warning from Norton saying that our subscription expired. Since we have Xfinity and Norton was a perk. Was this some fishing expedition via some advert or is this true? Is Xfinity and Norton parting ways? I thought it odd that something like this would be sprung on people at the last second. It also mentioned a price for one device whereas we have two desktops that are covered by Xfinity/Norton. This kind of thing happened before where Norton instead of updating users, kicked us off then we had to go back through the process with Xfinity to get Norton's back. Odd though. Any ideas? Advert gone mad or is this going to happen? Thanks
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