thank you thank you thank you. i spent hours trying to fix this and then another hour on chat with someone who refused to do anything new. after an hour i gave up said thank you and stopped the insanity. that is when i went back and looked again for help. I found your post and YIPPPEEEEE i went back on chat, asked immediately to be transferred to SIK activation department. they did and I got a lovely person named Gerizza Mae. She was extremely patient and understanding. I showed her your post and explained i was going through the same thing. within 10 minutes i got phone service!! it was great!
So thank you again for posting your experience. It helped me a great deal. I do not understand why the first person did not recognize the problem with a new modem and activating manually the voice but all is well now.
... View more
