Can we (the users) make an impact on the programmers who didn't include a way to delete unwanted messages? I think we can. I have been on the phone with support, customer service and now I am heading to Facebook. If enough of us insist on the ability to delete "MISSED CALLS" and anything else that is littering up our account, they have to listen, won't they? My bill is pretty significant and when an upgrade is done, it should enhance and improve my service not make it more cumbersome. I have been back to my account several times and still can't delete on any voice item. My phone is blinking that I have an unheard voice mail. So, even though I have clicked on every call in "missed call, answered calls and outgoing calls" and haven't found a message at all, let alone one I haven't listened to, I am becoming frustrated. There are about 100 numbers shown and not one of them has a message. The "new message" is a falsehood that can't be corrected. Time to have this fixed. This is not an improvement this is going backward.
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I use a landline and my voice mail is only accessable through Comcast/Xfinity website. I can't find a way to delete voicemail from the "voice" page. There is no drop down menu item, radio button or other method to delete unwanted messages. In addition, even after messages have been e-mailed to me, my phone is still blinking a "new voice mail" message. I have tried unplugging the phone but that does not help. Previuosly, deleting heard voice mail got rid of the problem, but I can't seem to find a way to do that under this new and improved webpage. (this problem was fixed for me within a few weeks of announcing the issue, thank you comcast)
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