I too an having a similar issue. I bought two Galaxy S9 phone; one new number and one ported number (from an iPhone) This was back in July 2018. The sales person said we would be getting two rebates ( that was the incentive to purchase the non-ported phone. We wer told 90 days before pre-paid cards would arrive and I began following up with Xfinity. I was told that only one phone qualified; the ported iPhone and that it would be another 4 weeks before we see anything. Did I miss something in the promotional ad that explicitly spelled out "ONLY PORTED NUMBERS" qualiify?
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