About sammsterling

KaraT, the tuner issue is a very important one for Comcast AND its customers.  if this X series is to be the future of XFINITY TV you must provide more tuners.  i have heard that the hardware in the X1 box may be capable of up to SIX tuners.  can you verify this?  and i surely do not understand why you cannot reveal what the Product Mgmt team's position is on this subject.  at least how many and approximately when.  but i suppose testing must occur for thousands of hours on end to see if the hardware/firmware/software can manage the stress.  of course this should have been done a long time ago.  anyway please see what you can do about giving us more info on this.   thank you. ... View more

well i have only one thing to say to all of you that are having all these problems.   REQUEST A CREDIT, you really should be getting one.  Comcast is usually good about these things, i dont know about how they are in this area regarding the X1 service though. ... View more

MAXX, i have never heard of comcast having contracts.  not down here in south florida anyway.  i sincerely hope they are not starting THAT policy too with this beta test!  just get their old dvr platform until the bugs are all worked out, it works fine.  comcast really is (was) a good company until this mess AND YOU CANT BEAT THEIR INTERNET.  ... View more

kmand...sorry but have you read this forum at all?  seriously, if you watch alot of tv why would you want to switch now?  and i am not sure i would be so decieved about the 03/xx update.  comcast is very weird and just because one person thinks its great does not mean this update has or will be pushed to every BETA area that has it.  i dont like to be a gloomy gus, but think.  wait for the ONE (LOL) red light and more tuners.  why ruin your experience?  SORRY KARAT, I DO HAVE AN OPINION and am a paying comcast customer for many years. ... View more

most other dvr's these days do not have clocks.  i got a big digital clock for my living room when i replaced my comcast dct3425 with a tivo. ... View more

you can turn the emails off and just check the forum.  i did. ... View more

ok, here is another semi-support comment or comments.   yes, if someone is really interested in the X1 they should read most of the comments in this forum!   i am wondering what "slighly better" video quality means and which older box you may be comparing it to?  on a side note, i never thought the video processor was just so-so until i got my tivo.  strikingly brilliant video processor.  it is hard to compare since really the only way one could do that is checking a box out with the same HD TV.   more storage space?  well i know here in florida motorola country either you got a 320 or 500GB drive.  i think the 65 hours of HD that is referred to would be 500GB.  the anyroom dvr's have that, mostly down here are DCX3501 boxes.  i guess if u put on the 1TB expander (probably no workie in X1 (no workie here yet on motorola boxes anyway plus you know DISH has had this for over 5 years maybe)) you could get another 130 hours (i suppose 200 hours might be enough).  i used to have a DC(H or T)3625 and it is much slower and has a smaller drive than the anyroom.  i know this because my friend has one and it is fairly fast, actually very fast function response times.  it would be nice if someone who really knows would compare what they had (and what it was) to these new boxes.   as for putting up an HD antenna instead of cable?  i dont know what to say since i dont know what the xbox and roku do, BUT NO CABLE CHANNELS?  what, u dont like the selection of new dramas, etc on networks like TNT,FX, even USA now, not to mention CABLE NEWS???  well i suppose if those 2 boxes can do 1080P and output digital audio and also have a good browser to watch some shows on the internet, i might give you that.  IT WOULD BE NICE IF COMCAST OUTPUT 1080P AND NOT 1080i.   Lets make a list now for all the people who are new and lazy about reading:   red recording light no workie at the moment still only 2 record and 1 playback (even though the box MAY be capable of 6 tuners), just like dvrs that came out maybe a decade ago? anyroom no workie all kinds of crazy quirks and things that have been fixed for years i just want to say one more thing (ok, maybe more than one).  WHAT DO YOU PAY FOR YOUR SERVICE???  is it more or less than your electric bill???  RIDICULOUS. but that is the way the world we live in is.  i am wondering if the pricing for the new service is any different.  comcast is probably the biggest cable company in this great nation and i wonder where all the billions of dollars go.  well i will tell you one thing, THEY SPENT MILLIONS REBRANDING THEIR NAME TO XFINITY.  maybe some of that should go to some very intelligent QA (quality assurance) people.  YA THINK?     ok, end semi-support comment.  maybe i should stop the email notifications and just check in once in a while!     sorry to disturb anyone who is annoyed...but to be fair, i have been thru many cable systems and the digital cable migration for the last 20 years plus i have been many many things in the computer industry for the last 30 years so i think i have a good basis for all my observations.   what do i really think?  LOL.  well i am stuck with comcast (they do really have great cable and internet services in this area) because i live in a condo where the basic cable (over $70 a month down here) is in my maintenance and ATT is not allowed in here (wouldn;t go uverse anyway, ripoffs) and i cant put a dish on (not a good option in florida anyway) so if you have the money, go out and buy a Tivo Elite.  yes it costs $500 (including wireless equip and warranty) plus $15 a month, but it has 4/1 tuners, 300 hours of hd expandable to another 150) a super video and audio processor plus apps.  ok, so the software is another story, but its all worth it if you have been sick for years being at 90+% and also asking comcast for those same number of years to activate the hard drive which has the boxes have been capable of for many many years.  oh my, i could go on and on and on, but i wont.     gee, this was a long one.  so sorry.  going to the email options now. ... View more

hi, well i hate to interject here again, being that i do not have the pleasure of the x1 experience, but don't you think that this is the place to find out about x1 dxeployment?  dont get me wrong, i am sure it would be some experience to see if anyone in billing/sales knows the term X1......   and to the people who say this is their best dvr experience to date, the question is why and what "old" dvr are you comparing this to?  just curious, thanks. ... View more

Rog, Tivo is exactly the same.  although when they roll out, they really roll out.  u may have read i got fed up and got a tivo premier elite in 05/2012.  expensive but so much better than being at 90+% all the time.  useless comcast!  but the tivo software is lacking and the last fall update in 11/2012 was a disater.  took me 2 months but i finally got to a real level 2 only because i answered someone in the tivo forum who turned out to be a programming manager for tivo and he elevated it.  much too long a story.  anyway, the horrendous bugs AND things that they actually tried to fix and messed up so bad (only people like us would know) in that update go me going and when i go, i go..... i been in IT for over 30 years.  i know how to get around and dont let go.  i been around and around with comcast for years years ago about the ESATA extension drive, since dish introduced it years ago.  guess that was much more than 5 years ago.  gee, did not take them long, eh?  and when will the get their head out of their rear about mpeg-4 which everyone else has and will quadruple recording space.  OH COMCAST (sigh).  so so many billions and no brains to know what to do with it.  ok, as usual, end rant. ... View more

ok, i did not read that back before i posted it.  where are my question marks????  and i meant to say KNOCK them out (referring to bugs in the dvr).  GETTING OLD HERE.  LOL. ... View more

i really dont see what the big deal about netfix or pandora on these cable boxes.  dont most people who can afford a dvr and the costs of comcast have a bluray or other device that already does these functions.  i dont use my tivo for netflix because there are sometimes bugs that affect the box.  now the pandora i do use on the tivo because it has a nicer interface than my bluray.     and i do believe it would be a disaster for comcast to roll out this X1 platform because of what i am reading in this forum.  it is horrifying.  it is hard for me to believe they are even doing a small rollout.  how many things are there to test in a DVR.  i could know them all out in less than an hour.  its pitiful.  as for the cloud....great concept, gotta see it work....next decade maybe.  gee i wonder how many recordings will go away "in the great cloud in the sky"???!!!   LOLOL. ... View more

all comcast dvr's have 2/1 tuners.  that is what is so odd about the x1 since it is said to be capable of 6.  and the person who said it does not matter about the tuners because of the "cloud" (a great concept but i would not want to go near it for at least 2 years after comcast thinks they got it right, dont want any $crewing around with my recordings). that is absolutely wrong.  you need the tuners to do the recording so you still want to be able to record as many programs at a time!  yes i am sure in 3 or so years when my tivo wears out i will be able to get a decent x1 box!  until then i will enjoy my tivo and also keep bothering then to improve their lacking software!!!  ... View more

first i cannot believe they actually got a new remote.  but of course it does not control all it should.  i still to this day could not control my only 2 year old yamaha receiver with hdmi with the remote they have had for 10 years or more?  when i got the tivo the remote was set by 2 easy sequences.  it just all worked.  receiver, tv input/power and all.  amazing what a little research and planning and testing can do. ... View more

is this X1 box cisco/sa or motorola or something else?  i really feel for you people, BUT knowing new technologies (comcast is not any better than tivo, their quality assurance dept s*cks too, but you would think that problems like these would be corrected) i definitely would not have given up my old dvr before i knew how messed up the X1 was.  some of these problems might be firmware related and when you get another box it might have a better level of firmware, but i am just guessing, but also that was true of older dvr's in the old days (meaning 2-4 years ago).  i will be waiting to see the post after comcast comes and also to see what the moderator of this forum has to say about all these problems.   i would not be putting up with it.  in my area they do not even have the newer guide let alone X1.  maybe cause we are motorola based.  i have had many different dvr's, but the best was Dish.  too bad its not a good idea in florida during the rainy season (live in a condo anyway and stuck with comcast since basic cable is in my maint, but they do have the best internet and their uptime in this area is almost excellent).  now dish has 6 tuners.  i live alone so the 4 i got in my tivo is sufficient and amazingly there ARE times all 4 lights are on (yes, tivo has a light for each tuner, very nice...wish their software was perfected....LOL).  but the tivo is an expensive proposition and i have had it since 05/2012.  stunning video processor and sound processor.  at least compared to my old DCT3425.  so i wish you all luck with your boxes and i will be monitoring these posts.   ... View more

i am so glad i got a tivo (found out about it in these here forums!).  i have been a long time comcast customer who got sick of being at 90+% dvr capacity all the time.  i am glad comcast is working on a new dvr, but again i see they are rolling out insufficient products.  i hate to criticize, but i sincerely hope in 3 or 4 years when my tivo is obsolete (and i have a Premier Elite with 4 tuners and 300 hrs of HD, quite sufficient) there will be a decent dvr from comcast so i do not have to spend another $500 plus $15 a month extra to enjoy a decent dvr.  and the X1 box is capable of 6 tuners but only has 2 or 3 enabled?  oh comcast, you are really something......managing a huge cable industry, a major tv network and who knows what else.  please get with it.  Florida Broward county-motorola based here.  KaraT, you may be deleting this message, but please forward this comment to whomever higher ups you know to show them to what lengths people will go to get a decent dvr.  thank you. ... View more