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About JWDOG
since
02-02-2012
10-18-2019
JWDOG
Regular Contributor
87
Posts
9
Kudos
2
Solutions
10-11-2019
05:50 PM
Thank you for the response. I am currently not using any malware software which includes Norton. Malwarebytes has said that their software isn't currently compatible with Catalina. My local Apple Store has never heard of Intego, which has been around since 1997. This company, according to their website is exclusively for MAC. https://www.intego.com/
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10-11-2019
01:48 AM
I recently had a kernal panic which resulted in my MAC needing to be wiped clean and the OS reinstalled. The kernal panic apparently was caused by a well known and respected antivirus program I had installed. When I spoke with my local Apple Store they said MAC OS has built-in malware protection and I don't need additional protection. However, if I desire an extra layer of security, Norton would be fine to install. I have been hesitant to put another antivirus program on my MAC. The MAC OS I'm using is Catalina. I am hoping I can get a non-bias and straight forward answer. Thank you.
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03-22-2019
01:23 AM
I had this same issue in March 2018. The live update kept running all day and would time out and not update. A clean uninstall and reinstall didn't work so I did a clean uninstall and purchased a multi-year subscription for a different security suite after Norton had no immediate solution. I have never had any issues with the security suite I have now. I also use a MAC.
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03-22-2019
01:22 AM
I had this same issue in March 2018. The live update kept running all day and would time out and not update. A clean uninstall and reinstall didn't work so I did a clean uninstall and purchased a multi-year subscription for a different security suite after Norton didn't have an immediate fix. I have never had any issues with the security suite I have now. I use a MAC.
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02-07-2019
01:20 AM
Restarting my device fixed the problem. When trying to sign into the Xfinity home app and account app i receive the following error message: {"error":"invalid_client", "error_description":"Client not found: my-account-mobile"}
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03-05-2018
12:49 AM
I experienced the same/similar issue on March 2, 2018. Norton kept indicating my security was at risk and I needed to do a fix now. I tried the fix now several times, then did a clean uninstall and reinstalled it and experienced the same issues. After 2 hours I finally gave up when I could not find a solution to this Norton problem and did an alternate solution.
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01-06-2018
01:58 AM
Thanks for the response. I will let you know if I still experience any further issues.
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12-29-2017
12:08 AM
Per Symantec - It is a legitimate Norton message. Unfortunately there seems to be something wrong with the implementation of the message box. It should have a do not ask again link that works, but some report it does not take effect properly. Norton is aware of this issue and is working on a fix. https://community.norton.com/en/forums/possible-scam-about-norton-safe-web-extension
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12-27-2017
10:32 PM
Attached is the screen shot from the other user on the Norton Forum. If I could get a screen shot it would look identical.
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12-26-2017
06:26 PM
I saw this same issue on the actual Norton forum website and there has been no responses...I experienced the same issue twice...I have had a pop up indicating Norton Safe Web Extension for Safari is ready to install. I have this extension installed already. Would this be a possible scam. Thus far no expert from Norton has responded and I can't seem to find any other forum addressing this.
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09-12-2017
11:56 AM
The link with the information does answer my question. I have saved the link. It looks like Symantec is staying ahead of an upcoming release of a new version of MAC OS.
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09-11-2017
11:04 PM
Monday Comcast Norton for MAC updated from 7.4.1 to version 7.5. I am sure there were updates on the back-end as the UI looks the same. Does anyone know what this latest update consists of? Thanks.
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