About JWDOG

JWDOG · ‎03-22-2019

I had this same issue in March 2018. The live update kept running all day and would time out and not update. A clean uninstall and reinstall didn't work so I did a clean uninstall and purchased a multi-year subscription for a different security suite after Norton had no immediate solution. I have never had any issues with the security suite I have now. I also use a MAC.

JWDOG · ‎03-22-2019

I had this same issue in March 2018. The live update kept running all day and would time out and not update. A clean uninstall and reinstall didn't work so I did a clean uninstall and purchased a multi-year subscription for a different security suite after Norton didn't have an immediate fix. I have never had any issues with the security suite I have now. I use a MAC.

JWDOG · ‎02-07-2019

Restarting my device fixed the problem. When trying to sign into the Xfinity home app and account app i receive the following error message: {"error":"invalid_client", "error_description":"Client not found: my-account-mobile"}

JWDOG · ‎03-05-2018

I experienced the same/similar issue on March 2, 2018. Norton kept indicating my security was at risk and I needed to do a fix now. I tried the fix now several times, then did a clean uninstall and reinstalled it and experienced the same issues. After 2 hours I finally gave up when I could not find a solution to this Norton problem and did an alternate solution.

JWDOG · ‎01-06-2018

Thanks for the response. I will let you know if I still experience any further issues.

JWDOG · ‎12-29-2017

Per Symantec - It is a legitimate Norton message. Unfortunately there seems to be something wrong with the implementation of the message box. It should have a do not ask again link that works, but some report it does not take effect properly. Norton is aware of this issue and is working on a fix. https://community.norton.com/en/forums/possible-scam-about-norton-safe-web-extension

JWDOG · ‎12-27-2017

Attached is the screen shot from the other user on the Norton Forum. If I could get a screen shot it would look identical.

JWDOG · ‎12-26-2017

I saw this same issue on the actual Norton forum website and there has been no responses...I experienced the same issue twice...I have had a pop up indicating Norton Safe Web Extension for Safari is ready to install. I have this extension installed already. Would this be a possible scam. Thus far no expert from Norton has responded and I can't seem to find any other forum addressing this.

JWDOG · ‎09-12-2017

The link with the information does answer my question. I have saved the link. It looks like Symantec is staying ahead of an upcoming release of a new version of MAC OS.

JWDOG · ‎09-11-2017

Monday Comcast Norton for MAC updated from 7.4.1 to version 7.5. I am sure there were updates on the back-end as the UI looks the same. Does anyone know what this latest update consists of? Thanks.

About JWDOG

Re: norton security suite

Re: norton security suite

Error when trying to sign in to Xfinity home app

Re: MAC OS High Sierra update (10.13.3 version) wo...

Re: Norton expert (for MAC) help needed

Re: Norton expert (for MAC) help needed

Re: Norton expert (for MAC) help needed

Norton expert (for MAC) help needed

Re: Norton Update for Mac (v 7.5)

Norton Update for Mac (v 7.5)