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About Bowmanal
since
01-27-2012
06-06-2018
Bowmanal
Regular Contributor
102
Posts
5
Kudos
0
Solutions
11-01-2016
03:08 PM
1 Kudo
I was a computer hardware, software, and support guy for 50 years. I wrote code all of my adult life. There is a concept in software development known as regression testing. That means that you have a large suite of test cases set up for a particular piece of software that you are modifying. That means that you do not just test the code that you changed to see if that code works. You must also do the regression testing by running the entire suite of test cases to ensure that your modifications have not broken the functionality of any other features of the software. It often seems that Comcast developers simply do NOT do any such thing as regression testing.
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11-01-2016
02:22 PM
Yet both XFINITY TV app and XFINITY TV Remote apps in iPhone and iPad display the show 's starting and ending times as normal.
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10-22-2016
10:30 AM
While using previous Comcast modems I did put them in bridge mode and passed through to a Linksys dual band router, and this worked well. Then I updated to a Linksys AC1950 router, but that had such horrible firmware problems and was losing network connections on either WIFI network so often that I had to take it back. For the last couple of months the XB3 gateway and XFINITY TV app have worked quite well for me except for only twice having a temporary problem with stuttering on the 5.0 ghz network. I have Comcast 150 Extreme tier internet service. I get blazingly fast download speeds of about 90 Mbps on the gateway's 2.4 ghz network and about 180 Mbps on the gateway's 5.0 ghz network. Just yesterday I downloaded a 4.4 GB movie from Comcast On Demand to my iPad Pro in 4 minutes using the XFINITY TV app.
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10-21-2016
03:12 PM
Also, sometimes rebooting the gateway resolves the problem with `the 5.0 ghz network, but sometimes it does not.
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10-21-2016
02:38 PM
I still get the stuttering of the XFINITY TV app once in a while while playing recordings on iPhones or iPads. I have an XB3 gateway which contains a dual band WIFI router, both a 2.4 ghz network and a 5.0 ghz network. This problem only occurs when I am streaming a video while connected to the 5.0 ghz WIFI network. If I temporarily halt playing the video, go to settings, connect to the 2.4 ghz WIFI network, and then resume playing the videó, it then plays with no problems whatsoever. I know this sounds absolutely crazy and makes no sense whatsoever, but that is what happens.
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10-14-2016
03:27 AM
Just received version 3.9.1 of XFINITY TV app for iPhones and iPads. They have included a good new channel finder capability when looking at channel listings. Tap Find button. You may search by channel name or number. This works quite well, and combines with any filters set.
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10-14-2016
03:17 AM
Just received version 3.0.1 of XFINITY TV Remote app for iPhones and iPads. Filters for Kids, Sports, and Movies that disappeared in previous major update of this app have returned and may be combined with HD, SAP, and CC filters.
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06-21-2016
11:44 AM
I am running version version 3.6.0.574 of Xfinity TV app on all my Apple devices. I downloaded this version from the App Store on June 3, 2016. The app continues to work correctly on iPhone 5, iPhone 6 Plus, iPhone 6S Plus, and iPad Air 2. However, on 12.9 inch iPad Pro, ever since the moment I downloaded this version, I have been having extreme stuttering of both sound and video when attempting to play recordings from cloud DVR. IPad Pro has become completely unusable for playing back recordings from cloud. I have tried absolutely everything including multiple reboots of XB3 Gateway, deleting and redownloading app from App Store, and even completely deleting everything from iPad Pro, bringing it up as a new iPad, and laboriously rebuilding everything from ground zero by hand. Nothing has helped. I have opened a ticket with Xfinity tier 3 support on this issue. They have escalated ticket to software developers.
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01-01-2016
07:05 AM
I have recently acquired a top-of-the-line Samsung UN65JS9500FXZA 4K-3D curved screen TV. When I stream 4K content using the Netflix and Amazon Prime apps on the TV, the picture quality, color saturation, and definition are absolutely phenomenal. I cannot believe my eyes. There is plenty of other 4K content becoming available on Comcast On Demand, but I gave no way to view it in 4K, Comcast began promising last May that new 4K capable set top boxes would be available by the end of 2015. Well, it is now the new year, and no such 4K boxes are available. When I call X1 support, the only answer I get is the typical "we are still working on it." I think it should be a high priority to get 4K set top boxes released ASSP.
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08-19-2015
04:51 AM
1 Kudo
Last week Comcast finally implemented Cloud DVR services in the Memphis area. The Xfinity TV app began to work on my iPhone and iPad. This app allowed me to stream live TV from any of my 200 channels on my iPhone and iPad, It allowed me to bring up the guide, and to change channels, just like the TV Remote app. It allowed me to stream Comcast On Demand content to my iPhone and iPad just like the TV GO app. However, the new functionality of allowing me to stream DVR recordings to, or download them to iPhone or iPad, did not initially work. I knew that the difficult task would be, as it always is on new Comcast services, to get the proper billing codes activated in my account. To get this accomplished required opening a ticket on the issue, and several phone calls and talking to billing agents, a billing supervisor, X1 technical report, and X1 application support. But finally, I triumphed over adversity, and everything is now working properly. I have authorized five devices for Cloud DVR capabilities, two iPhones, two iPads, and a Windows 7 laptop. I can look at my DVR recordings and DVR schedule and schedule the DVR just as in the TV Remote app. I can stream any new DVR recordings tO any or all five devices at the same time. I can download any new DVR recording to any IPhone or iPad. Once a recording has been downloaded to a device I can watch it offline. At this point it is considered to be "checked out" and cannot be viewed on any other device or the TV until it is "checked in" via the app. I have been waiting for quite a while for these new services to arrive in Memphis, and I have to say, they do work quite well. Good job Comcast. I believe the same services are available over on the Dark Side, in Android Land.
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07-06-2015
11:26 AM
I did more testing with the X11 voice remote. Several times the system got completely confused, and then no matter what voice command I tried, it displayed a message that "Something's not quie right." Then a reboot was required to get voice commands to start working again. Voice commands on X1 iPhone/iPad app work better than this.
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07-03-2015
05:22 AM
2 Kudos
I have ordered and received an X1 XR11 voice remote and have been playing with it. There seems to be no document defining basic key words and rules of syntax. Therefore I must try to guess how to tell it how to do something. It seems good for finding things such ad lists of shows or movies on the guide or on demand, but difficult to get it to do something with one of the items in the last. Trying to navigate within the guide seems to be impossible. In my opinion, the X1 remote app on the iPhone works much better using voice commands.
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05-26-2015
02:18 PM
If you have a cell phone plan that limits many text messages you can send or how many minutes of phone calls you can make, without incurring additional charges, you can use the Connect app to send and receive text messages through your Comcast home phone number, or make calls from your iPhone or iPad via your Comcast home phone number.
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05-26-2015
06:59 AM
I also use the Comcast Connect app so that when my Comcast home phone rings, it also rings on my iPhone and iPad, even if I am not at home. One day, just to see what would happen, I used my iPhone to call my home phone. My home phone rang, and so did my iPhone. I answered the call I had made from my iPhone to my home phone, on my iPhone, and was able to talk to myself.
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05-25-2015
06:46 AM
1 Kudo
I have tried Comcast Share app on iPhone, iPad, and X1 HDDVR. it works quite well. I uploaded about 350 photos and several videos we took on our trip to Belize to Comcast Cloud servers. Now, on my HDTV connected to my X1 HDDVR, I can view those photos, play those videos, or run slide shows of those photos. I even tried spooling live video from my iPhone to my TV, and that works too.
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04-30-2015
09:22 AM
On my Pace green light HDDVR, I have XRE server version 1.51.09, date 04/27/2015, and STB VERSION 2.0p15s1, date Apr 9, 2015, and it still does not record the buffer.
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03-05-2015
11:29 AM
Use the photos app on you DVR set top box to view photos and play videos.
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03-05-2015
11:26 AM
Brand new Comcast Labs Share app works quite well on iPhone and iPad. You can upload photos and videos to Comcast servers and view photod and play videos on TV connrcted to your X1 DVR set top box. I have tried this, and it actually works. It says you can live stream to yor home TV or to other Comcast X1 users. I have not tried this yet.
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11-01-2014
08:58 PM
I just received Guide version 1.47.04B date 10/30/2014 on my X11 DVD and two satellite boxes.
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10-22-2014
08:38 AM
This morning I received Guide release 1.46.06 date 10/15/2014 on my X1 DVR and two satellite boxes. The only change that I have noticed is that the time is now displayed correctly for your local time zone when the down arrow is pressed. In 1.46.05 the time shown was always on Eastern time.
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10-15-2014
01:25 PM
I now have Guide release 1.46.05 date 10/07/2014 on my X1 Pace green light DVR and both Cisco RNG150N satellite boxes. I now have STB version 1.3.4p3s3 date 9/25/2014 on my DVR and STB version 1.3.4p1s7 date 9/26/2014 on both satellite boxes.
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