I have had it with Xfinity . So, after reading your posts I choose to go to the link provided & let them know how I feel. This is what I wrote.. Short, yet sweet.. I have HBO via xfinity . I see ads on my HBO channels to add HBOGO using my Roku all the time but, when I try to add my Roku , Xfinity is NOT one of the providers that support Roku . I pay for my HBO subscription. I do not understand why other companies are adding way to use other devices besides a TV with a box from a cable company yet, Xfinity has yet to follow through with this promise. I will GLADLY switch to another provider since that is VERY possible with Verizon & other Dish networks as well. There is a reason you are loosing customers. We pay for service & we expect it. If you can't keep up with our requests then you SHOULD have a disclaimer listed on the advertisements on HBO when they show the Roku box as a way to get HBOGO. signed, One of many very unhappy paying subscribers that have HAD IT! Sure I could have posted a very long letter letting them know of all the times they have NOT provided the best customer service or better yet, any service. I decided to keep it short for now I think when we "DROP" Xfinity as a cable provider then we will speak in volumes. I will NOT like a slower running internet so that alone may take us a while to finally pull the plug. Regardless, I will NOT watch tv via my laptop. That is just crazy! I'll find other ways to watch HBO. I just hope SOMEONE gets through to them.. What a shame they care more about the $ then they do their customers that provide the $. They, my friends are NO different then plenty of other companies out there & what a shame that is.
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