About LaidBackBob

800 Services is able to skirt the "Do Not Call" restrictions because they are paid representatives of charities.  While some of the suggestions and responses are helpful, they all entail extra effort on the Comcast customer's part.    My original post asked Comcast to allow us to block calls by the name of the originator (or by part of the name, e.g., '800 Ser*').  That would use only one of the 12 blocks Comcast allots us and would enhance the ability to block calls from unwanted sources.  800 Services has dozens of different numbers so they can defeat the feature Comcast has provided.    No Comcast representative has ever responded on this forum to my suggestion or to the complaints of my fellow customers. ... View more

The point I was trying to make is that Comcast should allow us to block by name (or even a portion of the name) instead of by number.  800 Services has dozens of numbers (I have at least 15 of them blocked on my handset now).  Every time I block one, they call from a different number.  Comcast could relatively easily offer a block-by-name option, which they will do if the demand becomes great enough. ... View more

ComcastKeisha ,   800 Services is a for profit company that is hired by charities to seek donations .  This is how they skirt the rule about who can call when you are on the do - not - call registry .   For their services they receive a hefty percentage of any monies pledged . They are persistent .  Our phone allows us to block numbers from which we do not wish to receive calls .  Currently we have more than ten of their numbers blocked .  Yesterday , Christmas Eve , they attempted to contact us twice until we blocked the newest number . What people are asking Comcast to do is enable us to block by the name as well as by the number .  Since that information is already passed through ( how else would it be displayed ), it should be relatively simple programming to add an additional filter option .  The filter should offer wildcard matching ( eg ., block all calls from ' 800 Se *'). It would also be in the best interests of Comcast and its customers if only direct representatives of charities were allowed to contact people on the do - not - call registry .  For - profit and offshore companies should have to seek explicit permission to call .  Perhaps Comcast can use some of their legislative clout to get that enacted into law . ... View more