I get the same problem.  It ALWAYS takes me to my home page instead of Xfinity Connect when I try to get to the e-mails section.  Fortunately the Xfinity Connect app works on my Android, but please fix Xfinity Connect on my Windows desktop. ... View more

It seems that Xfinity Connect won't open because the loading takes forever!  When will the issue be fixed? ... View more

I have the same problem!  For some reason, the emails are being replaced by "unknown sender" and "no content", and the email refuses to open!  When will the email issues be fixed?!  ... View more

Well, I updated Chrome to Chrome 65, but here's a new problem: when I exit Chrome and reenter the browser, I ALWAYS get logged out of my home page (Xfinity.com)!  Only I'm still logged in to other websites just fine, but not my home page! Well, actually, using the "Optimize Disk" and "File Cleanup" on the Norton Security Suite seems to cause the sudden logout, so that may be the case. ... View more

I get the same thing!  My Xfinity Connect emails won't open, and it's been happening for hours!  Please fix my emails! ... View more

I get the same thing!  My Xfinity Connect emails won't open, and it's been happening for hours!  Please fix my emails!  ... View more

Xfinity Connect emails STILL won't open!  When I try to open an email, the loading always takes forever!  When will Xfinity Connect be fixed?!  ... View more

Again wrote: angeldeb82 wrote: Well, it's happening again this morning!  Last night I cleared the cookes from Chrome, and this morning, when I leave Chrome after I log in to the Xfinity home page, I ALWAYS get logged out of there  and all the cookies get wiped out from it, no matter how many times I checked the "Stay logged in" button!  I keep having to log in through the "My Account" link and it's truly annoying!  Not even the "Stay logged in" button has helped me!  Has this happened to you too?!  When will the issue be fixed again?!  And don't say it's a Chrome issue!   I'm using Firefox and it doesn't happen to me.  Try using a different browser and see if it happens then.   Go back, following my previous instructions, and re-check Cookies and other site data.   You apparently aren't the only one having the problem.  One of our Experts is also having the same problem using Chrome. Well, it turns out that Chrome has logged me out of all websites every time I exit the browser and re-enter it, so that may be the problem.  Nevertheless, I will take your suggestion and see if the issue still happens. ... View more

Well, it's happening again this morning!  Last night I cleared the cookes from Chrome, and this morning, when I leave Chrome after I log in to the Xfinity home page, I ALWAYS get logged out of there  and all the cookies get wiped out from it, no matter how many times I checked the "Stay logged in" button!  I keep having to log in through the "My Account" link and it's truly annoying!  Not even the "Stay logged in" button has helped me!  Has this happened to you too?!  When will the issue be fixed again?!  And don't say it's a Chrome issue!   ... View more

Again wrote: angeldeb82 wrote: Something is terribly wrong!  Every time I exit Google Chrome and then re-enter it, I ALWAYS get logged out of the Xfinity home page and all the cookies get wiped out from it, no matter how many times I checked the "Stay logged in" button!  I keep having to log in through the "My Account" link and it's truly annoying!  Not even the "Stay logged in" button has helped me!  When will the issue be fixed?!  The issue is within Chrome, not with Comcast.    After you open Chrome, click on the three dots on the right side of the location bar.  Then, scroll down and choose Settings.  Scroll down and click on Advanced.  Under Privacy and Settings scroll down until you see Clear browsing data.  Under Basic uncheck Cookies and other site data. Wow!  Your advice seems to work.  I can now stay logged in the Xfinity home page when I enter Chrome.  Thanks.  ... View more

I have the same issue: emails in Xfinity Connect refuse to open!  When will the issue be fixed? ... View more

I can't get to Xfinity Connect again!  When I click on the e-mail icon, I ALWAYS get redirected to the Xfinity Home Page instead of Xfinity Connect!  When will the issue be fixed?  ... View more

E83821 wrote: Well, this is new. I just powered up the computer, waited for everything to come up, clicked the sign in button, saw that I had mail waiting, clicked on the mail icon, the mail started to load then the screen went blue and the tab at the top of the screen indicated that what was loading was the sign in page. That page never did finish loading, nor did the mail page ever come up. The same thing happened to me.  I can't access Xfinity Connect because the loading takes forever, and I can't get any email before the screen went blue!  Please fix Xfinity Connect!  ... View more

orpheas wrote: you can go back to the old home page by changing it to: http://my.xfinity.com/tt2/?cid=mtmh01192016 on you browser internet options set the previous link as home page krazy81941 wrote: The new Home page is the biggest mess I've ever seen.  It is the least user friendly thing to come from a provider since the internet started in the 90s   Well, after a few weeks, when I got to my Chrome browser, the link you provided automatically redirected to the new home page.  But at least the top of the home page and the pics are working okay, but still, why the link redirect?  Is it just so that I can keep reloading the home page every time I go to Chrome and the top of the home page and pics vanish again?  ... View more

It seems that every time I go to the Chrome browser the pics always vanish along with the "Sign In" and other stuff at the top of the home page, and I always have to click "Refresh" in order to make them appear again!  This stinks!   ... View more

I get the same message. I had to fill in an alternate email address, but unfortunately, when I got my account verified, my email address in the "Users & Preferences" link in "My Account" is now my alternate email address. Did I change my login email address or no?  ... View more