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About mws_1984
since
08-15-2011
11-08-2019
mws_1984
Contributor
42
Posts
2
Kudos
0
Solutions
11-08-2019
08:05 AM
So I still have older cable boxes. Had a triple play of phone, internet and cable. I finally decided to dump the home phone because I don't really use it. Most of my calls aren't even for me or are telemarketers. So upon going into the office I find out my plan was grandfathered in. So basically with removing the phone I had to choose something new. Come to find out I can get much more of a discount from what I had. Almost $60! It's like they let me stay on an older outdated plan they no longer offer just to get money. Guess that's how cable works. Eventually I do need to explore other options to dump cable all together. So many cheaper options. I just like and need to figure out how to get my everyday shows and sports that I want to watch.
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11-08-2019
08:02 AM
I was just in a comcast office looking to ask about the contract to get a discount and they said they don't do those anymore. Dropped one service off my plan and am saving much more.
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11-08-2019
08:00 AM
So I just got my cable package changed after wanting to get rid of my home phone. I am using older boxes and they said if I get the X1 I can access netflix. So do I need to have my own active and paying netflix account or are they offering it free to me?
I can only see a way to sign up for netflix and pay. Is it basically something like I pay and then can stream it to my TV using the X1 platform?
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04-25-2018
06:54 AM
JUst hope I can get it to stay. I go on now and it was the red X. Go on it and it says something needs to be fixed with the quick scan. Let it run the fix and it couldn't complete it. So tried again and still didn't fix it.
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04-23-2018
05:22 PM
2 Kudos
@USAF_E-8_RET wrote:
Hi mws_1984,
See if the following helps you with the uninstall/reinstall:
https://forums.xfinity.com/t5/Internet/ANSWERED-How-To-Uninstall-Reinstall-Norton-Security-Suite/ta-p/3058118
If you need addtional help, perhaps the following may also prove helpful:
https://support.norton.com/sp/en/us/norton-security-suite/current/solutions/kb20100602120242EN_EndUserProfile_en_us?inid=comcast_sp_short&ispid=1122&pvid=f-nss
Plese let us know how things go.
That worked very well.
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04-22-2018
03:01 PM
Restarting did nothing. But checking the subscription it said it was up to date and fine. But now I can't do anything with running scans or anything. It reamins with the box saying that the subscription isn't active. I'd uninstall and reinstall it if I knew where to find it again lol.
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04-22-2018
02:28 PM
Had a real pain of a time dealing with trying to put in new modem. That messed up the Norton which comes with Comcast. It has red X next to the icon on my toolbar. Go to it and says my subscription isn't active. I check it and it says it's ok. But the icon doesn't refresh to be working or allow me to access anything on the Norton. What gives? I'll try restarting again.
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02-17-2014
07:58 AM
Yeah it is kind of annoying. I was doing the skip forward, but they changed it to 10 minutes forward, so you are stuck having to rewind back. So unless I feel like doing that whole procedure I just occupy myself with something else rather than watch the commercials.
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