If I had to guess, everyone in this thread is either, using the first arris boxes, OR, we're the only people who didn't just shake their heads and use their tv for netflix
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you guys are killing it on the problem resolution. Asking which hardware is pointless because these ppl don't know what they have or what the model number is. "x1 dvr" "XG-1". They don't know that you need them to go to the about menu and list the correct number. Also, pushing out software upgrades you're only testing on current hardware is ridiculous. You should only be testing on the oldest hardware to ensure compatibility.
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Here's another weird one. I'm currently watching the dvr, but it shows as disconnected in the my account app. Using the signal check it's fully lit as green Edit: this appears to be intermittent
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I have an HD box that's just the worst, but rarely ever user the tv because half the time I have to disconnect/reconnect the power so it will change channels or bring up Netflix
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It seems I'm nowhere near the first person to have problems with stuttering video on Netflix in the past couple weeks. When can we expect a resolution?
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