Real answer is: Some of Comcast's biggest customers use Comcast 800 services for outbound calling/harassing. And most of those "customers" certainly don't give a hoot about little things like registries, or legalities etc. In turn, these customers don't want their telco provider (Comcast) blocking their own calls - harassing or not. So it's all about the $$. You will not get any answers from customer support, they have no idea why the management won't allow 800 blocking. They are told what to say on a pop-up response screen, usually things like "use the registry", and "12 numbers is enough for anybody", and "why would anyone want to block an area code" and "we understand your concerns" and all that. They will try to help bless their little hearts, but alas, they can't. This blatant issue and joins a LONG list of bugs with the Call Manager app, with an obviously very low priority. Otherwise, Comcast voice is a pretty decent service - you just can't beat the voice quality. You can look around, but you're wasting your time. It's simply one of the best. Right up until you dig into customer respect. Bottom line: Comcast isn't going to allow more than 12 #'s blocked, and they sure as heck aren't going to allow you to block entire area codes. To do so would severely cut their business. Technically, they have ample equipment and software to easily do it. This equipment could easily allow 1000's of blocked #'s for each of us with little effort. Remember, the execs paid themselves $mils in bonuses last month, and are proud of what they provide to you. So live with it. It's Comcast.
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