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About Anon1375032
since
07-11-2005
06-30-2020
Anon1375032
Contributor
28
Posts
5
Kudos
2
Solutions
05-29-2020
03:47 PM
I was just able to sign up for an HBO Max account with Xfinity with my IPad Pro. So how do I get this on the TV?
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05-29-2020
03:34 PM
I have this message: HBO customers now have access to HBO Max at no additional cost. Xfinity HBO customers can access HBO Max by signing in to the HBO Max app or website with their Xfinity credentials.
I do no see the HBO app in the apps section. So, how do I sign it? Where is the app? I do have HBO.
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03-06-2020
07:42 AM
I believe I have finally solved the problem. I was able to run Windows 10 Troubleshooting tasks for Incoming connections and the notice was that some adjustment needed to be made for the firewall. I did that fix. In addition, the notice said that "More than one device is performing network address translation (NAT) multiple devices can cause connectivity problems and can prevent other computers and devices on your home network or on the Internet from connectin to your computer. Multilple NAT devices usually don't prevet you from reaching the Internet." I have to ask my computer person about this, as I do have several external drives connected.
I do want to say that I had to spend a lot of time shutting down and starting up to come to this fix. It just didn't make sense that one day I have no problem, and then the next day I do have a problem. The equipment is old, but still maintained. So, hopefully this is fixed the problem, and perhaps others might benefit from my experience.
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03-02-2020
05:53 PM
I would be happy to send you the information, but I have forgotten how to send a private message.
And, then there is the surrent problem I am having which is the very, very slow response with the Internet. I did the Comcast speed test just now, several times, at first (5:43 pm EST) it download was 256 and the upload was 2.9. Then the next few tests were much better, 910, 947, 948. The upload was 3.9 throught the remaining test.
I gave up waiting for the email to download to my computer as it was just umbearably slow. And, now trying to get to my email on the web was also very, very, slow.
So, please let me know how to send the private message.
Lynnea
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03-01-2020
02:17 PM
I guess I am glad that I'm not the only one to have this problem. At least now I know that there can be a long delay. I was really worried that something had gone terribly wrong.
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02-27-2020
10:11 PM
I just receive the email I have been waiting for. It was sent at 2:56 pm and I received it at 9:32 pm.
Is this a normal wait for receiving an email?
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02-27-2020
09:51 PM
I noticted that there was a query about Comcast blockin an email from someone. I am expecting an email from Best Buy which was sent at 2:56 to me. We are in the same time zone.
I have checked my spam folder and there is nothing. I had the emal also sent to my husbands' comcast email, and that has also not arrived.
Is it possible that Comcast is blocking this?
Can a Comcast employee help me out, please?
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02-27-2020
05:53 PM
I had an email sent to me from a store at 2:56 and it had not yet arrived at my desktop email or on the Xfinity web email by 5:30.
Is this a normal length of time to wait for an email? I checked with the person who sent the email, and he checked his information to see that it was indeed sent.
I have checked spam and the email is not there.
How long should I have to wait?
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11-14-2019
07:42 AM
I didn't realize that the Xfinity deal with Netflix required a new email from the one I had used for DVDs and streaming with Netflix. The problem has been resolved by resubscribing with Netflix for streaming. This is the only way to watch netflix on devices other than the TV.
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11-10-2019
08:20 PM
We just switched over to getting streaming Netflix with Comcast. I deleted our current streaming subscription with Netflix. Then I set up a wrong new account for Netflix with Comcast. Now I can't see the original profile we had with Netflix.
Is it possible to delete the new (bad) profile and link the old (good) profile with Comcast streaming?
Lynnea
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10-23-2019
10:01 PM
The Epix series Get Shorty, Season 3, on the TV starts with episode 2. On the IPad, Season 3 starts with episode 1.
I reported a similar problem a few months ago with The Pact.
I hope the problem can be fixed soon.
Thanks,
Lynnea
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