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About sam_net
since
02-21-2011
07-25-2020
sam_net
Contributor
22
Posts
1
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0
Solutions
04-10-2020
10:24 AM
I can't login to my legacy Norton account which was linked with Xfinity subscription. Lifelock support has not been able to support it. I created a new account but that won't work since it is no linked.
Another itneresting observation is that - when you try to reset password, it ask for DOB and SSN. Who asks that information ? For me it's phishing...
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04-06-2020
11:35 PM
I need help here as I can't install Norton AV on my computer. The Legacy Norton account I've had linked with Xfinity is not available as told by LifeLock support. There is an issue at their end. However the issue has not been resolved even after 2 weeks. Can someone please help?
Thanks
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04-02-2020
12:53 AM
Same issue here. Hopefully Comcast take this up to Norton as a partner to help getting it fixed.
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03-27-2020
10:53 PM
1 Kudo
I've the same issue going on. In my case, my Norton account which was linked with Xifinity is not working for some reason and Norton support acknowleged the trouble. However since last 3 days they have not been able to fix it for me. It maybe a similar problem for you.
I believe the problem at Norton end .. maybe account migration or something going on which has broke the linkage.
Today I contacted Comcast support but no response yet. Hoping they will help in some way.
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08-17-2012
09:20 PM
Maybe they are willing to put HBO GO only on their X1 platform? They won't change whatever their biz decision is about not allowing Roku unless something happens like what happened to Netflix.
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07-06-2012
08:20 PM
Customers can make it happen if they want to. Question is - are they willing? If possible switch to other TV provider who provides HBO GO on Roku. It's likely this may continue with other services in future if you are sticking with Comcast. Think of emerging SMART TVs with various services and so forth. Don't ever subscribe to Streampix
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02-29-2012
04:27 PM
Is Comcast really at fault? Maybe HBO didn't choose Comcast for streaming since I see U-verse is listed..
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