This Data plan has got me pretty frustrated. The 1 TB Data plan first showed up on account in April 2019. Every month through June, we were under the alloted amount. In August our family exceeded it, and it was the first time I really even knew what it was. I figured because it was the only month where we weren't travelling alot and the kids were home for summer. I tried to call and figure out WHAT was using the data, but because we own our own modem, I could never get a clear idea of exactly what was using this data. I got a general explanation of things like Netflix, and gaming, use that data. So I changed some of our setting on Netflix, and made sure the kids knew to not leave things on, and in September (back to school!) our usage was WAY down. Now here we are in October and on the 19th I received a message we were already at 90%, and by Saturday the 21st we were at 100%. So here I am now trying to figure out where all of this data going to? Let me give you a rundown of the things we have in our house that possible use data.
Home PC
Laptop
2 Chromebooks
5 iphones (though we have a 50GB data plan with AT&T that we do not go over)
5 tv's - but only 1 w/ DVR, 2 with a basic box
Netflix account (though only limited to 2 tv's watching at the same time)
2 Xbox's
Xfinity Home Security system (no cameras - just sensors)
I work from home, but during the hours between 7am-3:30 I am on my PC maybe 3 hours/day
3 kids are home in the afternoons, but between sports/homework, I'd say they are gaming/watching Netflix a combined 6 hours/night
I listen to Podcasts during all hours, but I don't think those take data
Can you help please?
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