Freezing video certainly is, especially when I have to dump my cache and re-enable Flash in order to reload the page.   so last night I got fed up trying to watch Chicage Med online through Comcast.  Went to the NBC site and had no problem watching it at all. So it's the Comcast site with the problem and their implementation of streaming, no? ... View more

Hey Rusty, how is this now off topic?  We're talking about Xfinity's decided lack of performance quality on their website streaming.  Seems the right place to me! ... View more

They have to be doing secure HLS streaming for the iOS people, or a few million customers would be screaming right about now that they can't watch either.  Maybe it works better on the mobile apps, but those screens are way too small to be watching TV, imho.   RTMP can be secured as well.  I work with streaming video, we do it all the time.   And how do all the other vendors (Netflix/Hulu/Amazon) do it with no problems?  If it isn't the Flash streaming (assuming they're using Adobe Media Servers as opposed to Flash Media Servers) they can securely stream HLS with AMS with no problem.   So it's their player creating the problem or their site which is not streaming consistently for myself and others (freezes, long load times, headswitching type streaking at the bottom of the screen.)   This is a recent problem - starting a couple of months ago and getting progressively worse.  Somethings outdated and needs to be looked at if they're going to advertise a service that isn't going to work. ... View more

So stream the MP4s as an RTMP stream - that would work as well as an HLS stream.  Better than Flash crashing every time you want to watching something on demend on your computer.  Even Adobe is shutting it down - for what we're being charged, Xfinity should be at the forefront of this, not playing catchup.   I don't have this problem with Amazon or Netflix.  It's not a bandwidth problem, it's an Xfinity website/player problem.   ... View more

Sad, but true -  for what they charge, the service should be much better than this.  Pages of people complaining about this same thing, all without any kind of good answer.  The least they could do is to drop their rates when the service doesn't work as advertised.  But I guess that would be asking too much. ... View more