Xfinity Community Forum

Xfinity stream not working on Chromebooks?

In the past week, the streaming website will not work on my Chromebook. It still works on my Windows computer using Chrome, just not my Chromebook (Google Pixelbook). It's stuck trying to load the channel directory (three pulsing dots). Any help or ideas?

FWIW, I was having ap roblem streaming on my MBP with Chrome. Switched to Safari and it works. Something with Chrome, it seems.

How do you change the default IP of the XFi gateway or turn it into a true bridge??

When I upgraded to the XFi gateway, I found that it was basically requiring me to use it as the default gateway. Prior to that I had been using my Netgear Nighthawk R8000 router flawlessly for DHCP, wireless and LAN connectivity on my network. However, the XFi gateway INSISTS on being 192.168.1.1 an

@jlavaseur Great question. I could have been more clear on that detail. I'm doing my administration from a desktop connected to my router via Ethernet. What's really odd is I can't connect to the router when I'm in this mode (x.x.x.2). Like I sa

How do you change the default IP of the XFi gateway or turn it into a true bridge??

When I upgraded to the XFi gateway, I found that it was basically requiring me to use it as the default gateway. Prior to that I had been using my Netgear Nighthawk R8000 router flawlessly for DHCP, wireless and LAN connectivity on my network. However, the XFi gateway INSISTS on being 192.168.1.1 an

@jlavaseur In bridge mode, the modem shouldn't have an IP address and doesn't act as a gateway. My netgear router, as the device that's hooked into the XFi LAN port, should now be the DHCP server/gateway. I should be able to ping it's address and

How do you change the default IP of the XFi gateway or turn it into a true bridge??

When I upgraded to the XFi gateway, I found that it was basically requiring me to use it as the default gateway. Prior to that I had been using my Netgear Nighthawk R8000 router flawlessly for DHCP, wireless and LAN connectivity on my network. However, the XFi gateway INSISTS on being 192.168.1.1 an

@EG I totally get that. As just a modem, it should be a layer 2 device and no IP address assigned. However, when I enable bridge mode on the modem and reboot, I can no longer reach my Netgear router on which I turned OFF AP mode and has a specifi

Can I track which devices are consuming my WiFi data?

I have a one TB of data per month under my current plan and recently I have been billed for data overages. One TB of data seems like an enormous amount to consume in one month amongst a family of 5 people, and we have gone over 300 GB over this. Is there a way I can track which devices are consuming

So far, the only way I've found to do this is from logging into internet.xfinity.com for your network. I got there by going on my modem, then Connected Devices->Devices and I saw this link: http://xfinity.com/myxfi. That b

Monitoring Data Usage Per Device using XFi

I believe I have been mislead by support AND sales regarding monitoring data usage. I want to be able to determine how much data in terms of GB a specific device is consuming during data cycle. So, if I am allocated 1TB of data during that cycle, I need to know which devices are the main consumers o

I take that back. Apparently you can but it's presented as a fairly useless graph. There are no y-axis labels so you have no idea what it means. If you go to internet.xfinity.com for your account, you can scroll to the bottom a

Monitoring Data Usage Per Device using XFi

I believe I have been mislead by support AND sales regarding monitoring data usage. I want to be able to determine how much data in terms of GB a specific device is consuming during data cycle. So, if I am allocated 1TB of data during that cycle, I need to know which devices are the main consumers o

You cannot. The XFi device is not capable of showing a per-device data usage. I'm in the middle of trying to figure out how to put my own router back in as the gateway so I can turn on QoS and monitor usage. So far, I am blocked because, even in B

How do you change the default IP of the XFi gateway or turn it into a true bridge??

When I upgraded to the XFi gateway, I found that it was basically requiring me to use it as the default gateway. Prior to that I had been using my Netgear Nighthawk R8000 router flawlessly for DHCP, wireless and LAN connectivity on my network. However, the XFi gateway INSISTS on being 192.168.1.1 an

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Over Quota spam

Hey Comcast, Putting aside the fact that my wife managed to fill up her inbox and blow her quota, do you really think it's helpful to send 1 quota warning message per minute to the inbox???? Having to clean these up only adds to the problem. Please update your postmaster configuration to something m

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