Re: official employee --
As others have noted, the customer loses three channels, still is required to pay the same price for the same package in which these channels previously resided, and will be billed an 8% increase in cable charges in 2016.
Does Comcast ever consider the loss of trust that customers feel when such changes are implemented in a unilateral manner with no recourse for the customer? It is no wonder that cable companies rank at the bottom of trust and are losing customers by the thousands. It is this type of action that compels people to "cut" the cable cord!
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