About Scalpel99

In Atlanta the "test" lasted two and a half years, give or take. I don't know what caused them to eventually provide an unlimited data option for an additional $35 per month, but perhaps it was due to significant pressure from the FTC and FCC due to complaints from this area. Who knows? Either way it's costing me an ADDITIONAL $420 per year for this option. Highway robbery! I suspect they try to drop data caps on their customers one geographic area at a time to keep the chatter to the FCC and the FTC down, and to keep the caps there long enough that the customers eventually are begging to pay more just to have unlimited internet again. Also, The FCC and FTC didn't seem to care that Comcast had a monopoly in my area in the northern suburbs of Atlanta. I can promise Comcast and everyone else that reads this that as soon as there is a reasonable alternative to Comcast I will drop them in a second. I hope they go down the tubes with the way they've treated their customers. I hope you will all drop this greedy money grubbing company as well. Vote with your wallet! ... View more

For all of the new people who are just now figuring out how much we are being taken advantage of, read the last two pages of this forum, that's page 16 and 17 and you'll understand the situation from people who have come before you. Comcast isn't going to listen, they don't care, they're not going to change until they're ready to. FCC and FTC complaints don't make a difference, and calling 8 or 10 times a day is not going to make a difference. The only way to show them how unhappy you are is to leave and go to a competitor if you have one. Unfortunately in the Atlanta area I didn't have a broadband hi speed competitor in my northern suburb. I was able to recently add an unlimited option on for an additional $35 per month which means now I have the privilege to pay over $100 a month for 25mbps service with no cap, whereas those who will have Google Fiber will pay $70 a month to have one gigabit service and no caps. ... View more

No judgement. Many of us in the same predicament. In Atlanta Comcast now offers unlimited data option add on to your plan for additional $35. So now we get to pay over $100 for 25 Mbps service whereas Google Fiber available inside city of Atlanta is $70 for one gigabit service and no data cap. Aren't we lucky! ... View more

By the way the unlimited data plan won't kick in until November 1st and when I originally called the sales department, they didn't know anything about this new plan. They transferred me to billing who then said the security insurance department is the one that adds on the unlimited data option. ... View more

I just contacted the Comcast security assurance department at 1-866-947-8572 and was able to sign up for the $35 unlimited internet data option on top of my plan that I already have in the Atlanta area. Thank goodness! ... View more

Who did you speak with you in Atlanta market because I'm on the phone with them now they said they don't offer it. ... View more

My FCC complaint forced a Comcast rep call stating there was nothing they could do. No promises or suggestions of coming changes whatsoever. I agree with swanlee 100% regarding realistic data usage. 300gb cap is absurdly low. They know it. They don't care. They are just trying to figure out how to best gouge the market and what we are willing to withstand until we all give up and pay more. I hope they get some competition soon in the North Atlanta suburbs soon. I've been with Comcast for over 10 years as a loyal customer, but I will drop them as soon as there is reasonable competition in my area! ... View more

It's very very easy and fast to submit a complaint to FCC and another to the FTC for unfair business practices, re no discount for capped customers vs non-capped, test markets in areas where they have a monopoly and we have no other broadband alternatives. ... View more

Everyone on this thread should read this. It is a post about the FCC's feelings about the data cap from a site called stopthecap.com:   http://stopthecap.com/2015/05/12/source-fcc-will-get-serious-about-data-caps-if-comcast-moves-to-impose-them-nationwide/ ... View more

Here is why I think they are capping us: http://www.usatoday.com/story/tech/2015/08/13/evidence-grows-cord-cutting-acceleration/31616345/ ... View more

Your Data Cap is ridiculous and probably a violation of fair trade. The cap shouldn’t exist and your test market cap is way too low. New xbox or playstation consoles have 60 GB per game downloads and use about 30GB per month to upgrade/patch games and the operating system. So 2 games a month (and I don't even have kids!) with patches is 150gb out of my 300gb cap. Then 3gb per day use (even if I don't even do anything on the net) is 90gb more/month. That's 240gb out of my 300gb cap. Then my HD security cameras use 60gb/month/ per camera and I have 2 cameras. That's for home security for goodness sakes!!!  That's 120gb more per month. Getting the picture? Your cap estimates are way too low and outdated, especially based on the new internet society and new gaming console game download sizes. And that doesn't include streaming any HD movies or music or backing up computers and ipads, etc. The only reason your statistics tell you that I'm in the 90th plus percentile is because they are outdated and inherent statistical self fulfilling bias that exists because people won't pay more for extra use so they limit their use to stay under the caps. I hear it from everyone I know. How unnerving is it to not know if you are going to make it under the month’s data usage cap at any given point in time? And then if we use too much early in the month we can’t use the internet for the rest of the month? How is that a good experience?  We all realize the caps are to try and hold the market captive.  It’s just so you can keep your cable customers instead of losing them to streaming services like hulu, Netflix, CBS, etc. You don't even bother to advertise other internet services with higher data caps because you don't even care about the data usage, just customer loss (which you should not have data caps anyway). If I could change to another service I would, and I have been a long time Comcast customer for more than 10 years. Once I leave, I will never come back. And how is it fair or right or legal to have my area be a "test market" when there is literally no competition for me to change to if I'm unhappy!! No other broadband service is available in my area! Additionally I pay the same/similar as the rest of the country that is non-capped. If you think I'm the only one with a problem with this you are mistaken. Every single person I know in my area is furious. People remember being treated like this by a corporation. We are furious and will all leave and never come back as soon as there is an alternative unless you get rid of the data caps or come up with a more reasonable alternative. ... View more