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About Joe_S
since
12-25-2003
10-13-2019
Joe_S
Regular Contributor
92
Posts
2
Kudos
0
Solutions
10-12-2019
06:29 PM
1 Kudo
I had the Sports and Entertainment Pacakge in order to get TCM and HBO, Showtime, Starz, etc and I don't watch sports at all. Anyway, the "promotion" that i had expired last month and my bill went up 15%. I went tot the local Comcast office and got a new promation, Super Triple Play, which includes the Sports and Entertainment Package for about the same cost as I was paying before. So why was I unable to watch Turner Classics on Friday evening? They were running some Japanese horror movies that I would have liked to see but all I got was "Subscription Required". I was going to call Comcast this morning but I checked and Turner Classics was available again. Can't they even transition the channel without having it unavailable for that day? I also thiink there is some difference in the way that TCM is now received by the cable box, but that could be a new topic someday.
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08-30-2019
03:24 PM
A miracle! This morning I checked The Movie Channel and it now shows as Dolby Digital on my Receiver. Hopefully it's real DD 5.1. Will have to wait for the right film to hear the difference.
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08-29-2019
06:39 PM
Shouldn't just about all HD channels be that way (DD 5.1) ?
Exactly! I'm still waiting for answers from Comcast and Showtime/Movie Channel.
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08-29-2019
03:36 PM
@tbill1 wrote:
After reading these posts, I checked TMC and can confirm it is in 2 channel stereo.
Yes, the question is "Is it supposed to be?"
I think not. A premium movie channel should be DD 5.1.
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08-28-2019
06:36 AM
The box is connected to my receiver via the optical connection.
It's not a connection issue- the other premium channels have DD 5.1 audio for recent films. I know that TMC had working DD 5.1 audio the previous week. I contacted Showtime (who owns TMC) about this and am awaiting their reply. Can Comcast be trying to save bandwidth? Is TMC not worthy"?
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08-27-2019
06:45 AM
I don't visit here often and when I see a problem I usually wait a day or two to see if it goes away, but this time I'm really annoyed.
A couple days ago I noticed that my AVR showed that The Movie Channel was providing two channel audio when it should be 5.1 Channel Dolby Digital. I did check several times during the day to be sure that it wasn't because it was an old movie or something. Lat night they ran "The Aviator", a fairly recent movie that has 5.1 channel audio. It came through as 2 channel. The other premium channels show 5.1 DD, even the sports channels do, so it should be a no-brainer that a premium movie channel would have the best audio available. I just don't get it! Is Comcast saving money doing this? It makes me want to drop my premium channels and use a ROKU or delve into the world of pirated video.
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08-31-2018
04:54 PM
@Again wrote:
@Joe_S wrote:
@Latoque wrote:
Your storage allowance is 10 Gb. Are you getting close to that limit? If so you will need to start deleting old emails. There is no way to add storage to your account.
The problem went away yesterday afternoon, so the storage amount wasn't the issue. It's not obvious how you see your used storage amount. How do you find that? I fetch my Inbox with Outlook Express every couple months anyway.
It's under the gear icon.
Right, I knew I had seen it before.
I'm only at 1%.
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08-31-2018
10:31 AM
@Latoque wrote:
Your storage allowance is 10 Gb. Are you getting close to that limit? If so you will need to start deleting old emails. There is no way to add storage to your account.
The problem went away yesterday afternoon, so the storage amount wasn't the issue. It's not obvious how you see your used storage amount. How do you find that? I fetch my Inbox with Outlook Express every couple months anyway.
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08-30-2018
03:20 PM
Same problem here, started this morning.
Cannot delete messages get the same error message as above.
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07-17-2018
02:20 PM
@PeteFrosio wrote:
Am I missing something? All that I see are Responses from 2016!!! We all need a 2018 fix people!!!
Are you on Page 14 where the new messages are hiding?
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07-16-2018
07:38 PM
I've had a similar problem since the new (appsuite) email appeared.
Messages that were marked read reappear as unread the next time I log in. This applies to messages in TRASH and SPAM folders as well as INBOX.
It's maddening and I though it would eventually go away, but no.
That's what they get by contracting their software out to foreign parties.
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06-12-2018
09:31 PM
Just to clarify, I am connected to my audio receiver with the optical port. DD 5.1 is selected in setup. The HDMI goes to my Panasonic TV, which probably doesn't support DD 5.1.
I was reading some posts from 2014 about the same problem... nothing seems to have been done about it. Anyone else have a solution? The general opinion is that the audio is not properly implemented for all cases. I guess the general population doesn't know or care about 5.1 channel audio, they're happy listening to their tinny TV speakers and those who seek technical excellance are in the minority.
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06-12-2018
04:10 PM
I'm bringing this up again because I've never seen a definative answer from Comcast on why any On Demand programs (HBO series for example) only come thru as 2 Channel stereo encoded as 5.1 channel, last time I looked. Also, my X1 box died Sunday morning and I had to wait until today (Tuesday) for a service tech to come and check things out. He replaced the X1 box and I found that the recent DVR recordings I had made were still listed (on the Cloud?) but when I played them back the audio was only 2 Channel. Properly presenting them in 5.1 channel sound can't be an insurmountable problem, so I suspect there's a reason they don't WANT to do it.
Grumble... grumble, with the price we pay it should be a no-brainer.
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05-15-2018
05:20 PM
I thought the old web email worked better. I've put up with the new email, but it loads slower- sometimes I think it will never load. One thing I noticed lately that irritates me is the messages that are marked read show as unread the next time I log in. This includes messages in Trash ans well as InBox.
Too many bugs, I guess they outsource their software to India. A company I used to work for did that and they ended up rewriting the outsourced code.The weird thing is they kept repeating their mistake by outsourcing the next job.
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12-27-2016
05:56 PM
I haven't waded through all 300+ messages, so someone else may have asked about this.
When I am watcing an episode of a series, when it reaches the end of a program the screen comes up stating the next episode will begin in (15 second countdown). This usually cuts off the end credits of the episode I was watching, and I usually don't want to watch another at that time anyway. Is there a setting to NOT do that?
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08-05-2016
06:09 PM
I also get the "Guest" where my name used to be. I'm using Firefox on an XP machine.
It also doesn't keep me signed in from day to day, sometimes after several hours I go to check my email and I have to sign in again. This is a problem they had a couple years ago, now it's back.
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