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About Joe_S
since
12-25-2003
08-09-2020
Joe_S
Regular Contributor
98
Posts
2
Kudos
0
Solutions
08-08-2020
06:21 PM
I don't think you have a similar problem... I have another device, a HDMI Splitter, connected and it depends on which order things are powered up. The audio will either be surround or 2 channel. The 2 channel is louder.
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08-08-2020
03:04 PM
My problem was hardware related., but you might try the closed captioning. It helps when the actors mumble their lines.
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02-27-2020
02:38 PM
New development.
I didn't disclose that the HDMI signal went through a splitter and to another device which is generally turned OFF. I did activate that device today and noticed that the volume level increased back to what I considered normal. When that device is turned off the level does not change. If I disconnect that device (HDMI), even though it is off and not powered, that will lower the volume until I activate that device again. So when the original problem occurred I had rearrangied some of the cables and probably disconnected things for a second.
Can I say Device = Hauppauge PVR2?
Interesting- wouldn't expect the audio level to be affected this way.
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02-26-2020
05:48 PM
Yeah, the signal is all digital and shouldn't change.
I just tried a new HDMI cable with no difference.
I had checked the settings on the TV and could not find anythng that would put it back the way it was (and no one else had access to the equipment).
I did notice that the volume level is about equal when looking at a local channel thru cable vs outside antenna. Before things changed the cable version was about twice as loud. Is it possible that Comcast equalized the volume levels to match the local channels when compared with the channels via cable?
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02-24-2020
03:37 PM
This is weird and I don't expect anyone will come up with a definate answer but yesterday I noticed that the audio volume level that comes from my TV is much lower than it has been since I got the X1 box. I usually listen to programs thru an AV Receiver but there are times that I turn that off and listen to the audio from the TV via the HDMI port. My "comforatble" volume level on my TV is "6", but now I have to increase it to "12" to get the same loudness. I was initially concerned that something was wrong with my hearing but that doesn't seem to be the case. The sound level thru my AV Receiver via optical seems to be unaffected.
So, I'm just looking for an explanation, but I'm afraid it's going to be one of those things that someone tweaked and no one else notices or cares.
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10-12-2019
06:29 PM
1 Kudo
I had the Sports and Entertainment Pacakge in order to get TCM and HBO, Showtime, Starz, etc and I don't watch sports at all. Anyway, the "promotion" that i had expired last month and my bill went up 15%. I went tot the local Comcast office and got a new promation, Super Triple Play, which includes the Sports and Entertainment Package for about the same cost as I was paying before. So why was I unable to watch Turner Classics on Friday evening? They were running some Japanese horror movies that I would have liked to see but all I got was "Subscription Required". I was going to call Comcast this morning but I checked and Turner Classics was available again. Can't they even transition the channel without having it unavailable for that day? I also thiink there is some difference in the way that TCM is now received by the cable box, but that could be a new topic someday.
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08-30-2019
03:24 PM
A miracle! This morning I checked The Movie Channel and it now shows as Dolby Digital on my Receiver. Hopefully it's real DD 5.1. Will have to wait for the right film to hear the difference.
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08-29-2019
06:39 PM
Shouldn't just about all HD channels be that way (DD 5.1) ?
Exactly! I'm still waiting for answers from Comcast and Showtime/Movie Channel.
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08-29-2019
03:36 PM
@tbill1 wrote:
After reading these posts, I checked TMC and can confirm it is in 2 channel stereo.
Yes, the question is "Is it supposed to be?"
I think not. A premium movie channel should be DD 5.1.
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08-28-2019
06:36 AM
The box is connected to my receiver via the optical connection.
It's not a connection issue- the other premium channels have DD 5.1 audio for recent films. I know that TMC had working DD 5.1 audio the previous week. I contacted Showtime (who owns TMC) about this and am awaiting their reply. Can Comcast be trying to save bandwidth? Is TMC not worthy"?
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08-27-2019
06:45 AM
I don't visit here often and when I see a problem I usually wait a day or two to see if it goes away, but this time I'm really annoyed.
A couple days ago I noticed that my AVR showed that The Movie Channel was providing two channel audio when it should be 5.1 Channel Dolby Digital. I did check several times during the day to be sure that it wasn't because it was an old movie or something. Lat night they ran "The Aviator", a fairly recent movie that has 5.1 channel audio. It came through as 2 channel. The other premium channels show 5.1 DD, even the sports channels do, so it should be a no-brainer that a premium movie channel would have the best audio available. I just don't get it! Is Comcast saving money doing this? It makes me want to drop my premium channels and use a ROKU or delve into the world of pirated video.
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