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About citrus
since
12-20-2003
03-16-2019
citrus
Valued Contributor
425
Posts
29
Kudos
5
Solutions
03-06-2019
04:38 PM
"outage" 3 times in 4 hours today!
I do feel sorry for those who did not file their taxes online earlier.
Wonder how many of those people need to fill out the forms because they never were able to complete them.
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03-05-2019
03:29 PM
How long do the "maintenance" outages occur? The status claims that there is planned maintenance in my area & to expect some outages. However, the outages has been happening for about 2 1/2 weeks with multiple reboots of the comcast gateway modem as well the tv & phone.
How competent are the people doing the "maintenance"?
It looks like comcast thinks any "outage" is the fault of the customer/user according to the "trouble shooting" guides.
Again, how many weeks will the outages be going on & what is comcast doing during the "maintenance"????????
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11-30-2014
05:09 PM
@JimC wrote: Just so I'm clear about this Comcast Hotspot stuff...Comcast cannot push a hotspot onto customer-purchased 3rd-party modems and routers, correct? I ask, because, I am suddenly seeing my router carrying two IPs on the same node...10.0.1.1 and 10.0.1.4. This just showed up today and I cannot explain it. Don't know if this will explain it, but the wifi analyzer also see 2 signals from my router. As the router is a dual-band router (2.4 ghz & 5 ghz), I think that both bands are sending signals even if I am not broadcasting my ssid; it's unlike the xfinitywifi that I've disabled. When I use the Nexus 7 to check, wifi analyzer shows the tablet's connection to the 5 ghz band & the 2.4 ghz has a "?" associated to it. When I ust the Asus Memo Pad to run the wifi analyzer, the tablet's connection shown is to the 2.4 ghz & it looks like the 5 ghz has the "?" associated with it since neither band is broadcasted. However, both bands have only 1 ip associated with my connection; but both bands run in different channels as the 2.4 ghz use ch 11 & my 5 ghz used ch 153; then the band with the "?" doesn't have the channel displayed..... Oh, I have the 862 in bridged mode & may be using a different wifi analyzer from some people....
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11-14-2014
10:32 PM
@tennvolsgal72 wrote: Please help. I've been trying to disable the hotspot for 2 weeks and always get this message: "We're sorry. Something unexpected happened. Please try again later." I had gotten that stupid msg also. After looking at it & swearing, I just "clicked" it again & it worked to "disable" the hot spot. Don't recycle the page or anything else, just hit that mouse button again. Then join to ask why the gateway still shows xfininitywifi network still as "active" even if the hotspot map doesn't.
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11-08-2014
01:12 PM
@boblist wrote: Unless it's somebody elses wifi that my computer is detecting. How do I tell? If you have a tablet or smartphone, get one of the wifi signal strength apps from Google Play store. They should list all the sites that have enought signal strenth for it to detect; I tried 3 or 4 & select "wifi 360" adware. The xfinitywifi item was listed in a different color along with its mac addr. From there, I used the gateway's webpage to check the xfinitywifi mac addr & compare it to the mac addr displayed on the list for xfinitywifi. If you use crapple products, there "should" be something similar.
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09-30-2014
01:09 PM
Where's the map????????? http://customer.comcast.com/help-and-support/cable-tv/external-dvr-storage/ Points to the a page that supposedly have a link to the Comcast Area; in fact, the page has the link get one to the SAME page as the link to Comcast DVR Model. WHY? HDD no longer supported???? by Comcast??????
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07-23-2014
10:42 PM
As I have a tablet, I decided to use a weather app with minimal advertisement display; those with smartphones can do the same. Works quite well as most/all(?) also have hourly forcasts; some have radar; think all have weekly forcasts as well as allow multiple selectible locations entered via the zipcode which would make it more accurate for a particular zipcode. The accuracy of the various apps depends on where it finds or use the weather station located near the selected zipcode. Don't need to turn on the tv to find the weather & can get the weather conditions at anytime quickly. Anyway, the h*ll with the Weatherscan channel; this is another reason Comcast is losing TV subscribers as more of my neighbors are going Direct TV. Some people just don't understand that the number of channels available is less important than the number of channels that one wants/use & watch; a case of "quality" over quantity.
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06-23-2014
09:29 PM
4 Kudos
"the weather channel" doesn't do weather. The channel has programming shows in the weekend & didn't even have any reports of weather, local, regional or national. "the weather channel" is a lie if it doesn't report weather conditions in the HD version; the non-HD only has a banner bar for the current temp.
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11-19-2013
11:08 PM
@EG wrote: @iflyhelis wrote: Try 192.168.100.1 FWIW, that'll only work if the device has been placed in to bridge mode and it will only serve to see the modem component's signal status. I don't think that's true, unless something got changed & I'm not setup in bridge mode with the wifi running & not getting the CC ip on my netgear router. i.e. On my TG862G with aug, 2013 firmware, I can get to the gateway page to display events, status, firmware. also listed on the menu is "xfinity" which is the logon admin page; when selected, after logon, it is like getting thru using 10.0.0.1. Interesting the browser shows that the 192.168.100.1 is using 192.168.100.1:8080 for the 10.0.0.1 equivelant (think that it's port 8080 but will need to check). Just checked got to the admin page with 192.168.100.1:8080 on the browser. So, I can do 10.0.0.1 or 192.168.100.1 to do the limited admin for the gateway. When I had the TC8305C & in bridge mode, the 192.168.100.1 was the admin page not just viewing stats,etc like that on the ole arris tm602g docsis 2. Looks like the behaviour differs depending on mfg & model? Or MTA configs since there is a couple of PROV failed because of bad MTA config & or bad param....... I was thinking about posting a msg about what happened!? The TG862G isn't setup in bridge-mode. Also interesting in that I did a speed check & CC says 28.8 mbps while win7 ftp to lucasarts got 28.5 mbps for an 81+ meg file. Quite strange; the wifi gateway is doing translation somehow? or associated 1 of the 3 modem MACs? I did disable the wifi broadcast; I mean, if someone wants to hack in, they should do a little work for it.... I always disable the remote desktop & reg change in windows so not concerned too much about anyone having difficult time getting in due to double nat; don't do internet gaming either.
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