I received my x1 yesterday. could not activate. called xfinity. after 4 reps they said call for tech (2 day wait). I unplugged and reinstalled old dvr1. this morning I decided to call again. it only took a few minutes and my x1 was running. sometimes it is just a matter of who you talk to. it was something on how the account was set up she said... working like a top...
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