“Mysteriously” the cc issue corrected itself a few days ago. No firmware updates, no software updates on my end. As usual Comcast probably realized there was a problem in the code and fixed it after multiple complaints from me. They created a job ticket never responded to me as to the status. I called to follow up on the ticket and they said the ticket was a dead number that it was related to a hardware not software problem. This was up to Tier 3. Typical Comcast cover-up. Hope yours resolves itself soon since I think it was on their end.
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