I switched to X1 boxes about 11 months ago. 11 months of nothing but aggravation. It was a huge mistake. They turn off and "update" every night, a lot of times in the middle of your show. These boxes are terrible and cannot even compare to older silver or black HD boxes and DVRs. The menus are even worse slow, the channel searches are very meticulous and I am going to see about switching back. DO NOT switch to X1 platform. Horrible.
Then on top of everything comcast now wants to reduce our internet access like we are on cell phone services and charge per gig. If this is not greed I dont know what is.
Oh, and by the way I have been a comcast customer for over 30 years, not to mention in case they dont inform you, speeds are not guaranteed on their own rented equipment of wireless services for your home. They only guarantee "wired" speed.
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