Hi Rich, Like you, I have a cordless Panasonic phone. I said I'd come back if I figured out the problem. Well, all I did was go to my account settings, and "reset" my preferences (which I had already set in the first place), and that took care of the problem. Now, once again, my phone rings the number of times I want it to before messaging kicks in. So who knows ... maybe preferences have to be reset every year, which seems pointless. But it worked. Maybe try and see if that works for you. You have to actually "delete" and then reenter your preferences. Hope it works for you.
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