About k1nyk

Well, I did get it to work using the codes that worked before with the old remote.  But the difference was after it suggested the Samsung code, I held the setup button for 3 secs and enetered the code I knew worked.  Clicked on It Worked and did the same procedure with the Denon audio receiver.  Now the voice remote turns on both TV and Denon, controls volume/mute via Denon and channel via TV.  Thx for the support. ... View more

Here's the info, Rick: Samsung TV: Model UN32EH4003FXZA (Version EH01),  Code: 10812   Denon AVR: Model AVR-2112CI, Code 31360.   Thx, Dave ... View more

Robert, when the Denon is paired, the voice remote controls the volume but not the TV power.  The old remote would turn TV and Denon on/off, control vol & mute thru Denon and the channel thru the Samsung TV.  Pairing voice remote with TV did TV pwr, channel & vol (altho TV vol's was set to nil. ... View more

Actually, it didn't work in either order (TV vs Av of vv).  Whichever is paired second un-pairs the one done first. ... View more

I have paired the XR11 voice remote with the cablre box, a Samsung TV and a Denon AV recvr.  However, despite Comcast's comment to the contrary, my new remote unpairs to the TV as soon as I pait it to the AV recr.  The opposite happens if I pair to the AV first, then pairing to the TV unpairs the Denon AV.  After two hoours on the phone with Level 1 and Level 2, they tell me I cannot pair with two devices.  Comcast's web pages say differently.    It would really be a help if the Comcast product Mgr for the XR11 voice remote or her/his direct report would provide some instructions on resolving this.  BTW, the prior Comcast remor (XR2?)  paired to both beautiful\ly.  Thx very mush!   Dave ... View more