About ronlock

Agree with Losthearts - opening email is an adventure.    It works most of the time........but ya never know when it's going to ...... not open.    not open till an hour passes.....    refuse to delete emails marking for deletion....oops- an hour later they are deleted.   If you like surprises and puzzles, this is great. ... View more

Comcast, are you continuing to push the new email format to more of your customers? Ron,   one of many unhappy recipients of the new format. ... View more

My mail has been down most of the day  Thurs 5/11,   returned around 6:30pm Ron,   southern NJ ... View more

My email was down 4/30 most of afternoon.  Today it comes up, but takes several log in trys. Still not happy with "new" format, would like to go back. Ron    southern NJ ... View more

Totally agree with kelmdesigner.   I'm getting same behavior. so far seeing little/nothing that is better, much that is confusing, awkward, more time consuming, etc.   As recommended by a Comcast tech, I'll try dis-abling 'conversations' in the sort by menu.   Aside - I was told a couple of days ago that PhilComcast would send me a private mail to help me. To date, Ive not seen it...but don't know if I'must not finding it.   ... View more

Agree, old system did a click and drag to put an email into a folder.  New system takes more click/time to do same function.   ... View more

Each day I learn a bit more on how to deal with the ahem, "new" system. Lots to learn to get back to proficiency I had with old system. Considerable effort - and Ive not yet found anything that's better. Also experiencing slow load times.  I'd prefer to go back. Ron ... View more

I don't know why, but my email appeared in a new format a week or so ago. Seems like every other time I open mail something is different.   Like all folder are there - or maybe only a fourth of them.  Sometimes all of my eamail is there - about a hundred, including a few a year old.  Other times all is normal.  Seems like Ive become a beta tester.   I read that a new email format will be available to selected people around April 2017 for evaluation.  Please don't include me on that change.  Seems to me, I'm already on it.   My wife's eamail has not changed.   Ron ... View more