About jmagg

So is there any progress on getting the xfinity app on Apple TV? Or TiVo? Also, my friend who has satellite doesn’t have these problems, why does xfinity always seem to be the one with stuff not working. I have a TiVo with lifetime service so I am stuck with xf for the time being, but these constant problems are getting old. And the phone support is abysmal. The first night it happened I made three calls. The first two disconnected me and the third kept telling me that the app is not supported. I would have to call cnn. Finally after a half hour of going back and forth I guessed that there was some kind of deal gone bad. She said that might be the case. A little more upfront honesty would have saved me an hour and a half of frustration. The way xf is handling the TiVo on demand issue is much better. Letting the customer know ahead of time so we can explore alternatives, etc. that’s actually how I discovered the problem. Trying to find a solution to watch shows that I forgot to record, I tried the apps on the Apple TV. So maybe some kind of announcement instead would be better than stuff just stops working. ... View more

I was attempting to watch it on my Apple TV. There is as of yet no xfinity app for the Apple TV. And you are taking on demand access away from the TiVo. It’s starting to look like xfinity wants to force us into their apps and boxes. I fail to see why Viacom wants that, but a whole lot of the streaming tv intersection with cable makes no sense. ... View more