Community Forum
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About LazerFlash
since
01-21-2007
07-29-2019
LazerFlash
Contributor
30
Posts
0
Kudos
0
Solutions
07-29-2019
11:32 AM
@jav6joev wrote:
Have you tried right-clicking on the message and 'opening in a new tab/window/browser'?
Yeah, tried that. It brings up the generic "What can we help you with?' page.
... View more
07-29-2019
11:29 AM
@ComcastJessie wrote:
@LazerFlash wrote:
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
After leaving the archive open for over 1 year we made a decision to make the archive inaccessible to all users. This continues to assist us in our efforts to organize and maintain the forum. We sincerely apologize for any inconvenience that you may experience due to this change.
This is not very helpful to those of us looking for answers that might be useful in our search for answers. I would humbly request that you reconsider the decision to close out the archive to end users. This seems to me to be a sort of corporate censorship. Why not let those for whom these forums were intended be the ultimate judge of what is or is not useful?
... View more
07-28-2019
06:11 PM
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
... View more
07-17-2019
03:45 PM
So, this is no longer a hypothetical exercise... I have a new DVR coming next week and need to prepare. Can you tell me just will/will not be affected...
Obviously, any actual content will be gone. Will I be able to access the 60 hours in the cloud from the new DVR?
What will happen to our Favorites?
Will we need to re-establish our Series Recordings?
Thanks!
... View more
07-16-2019
11:15 PM
@CCAndrew wrote: The last 60 hours recorded only will be available in the cloud, anything else is on the previous dvr’s Hard drive and be lost when swapped.
There is still no way to transfer/copy what's on the "old" X1 DVR to the "new" X1 DVR?
Is this even something that anyone at Comcast is working on?
... View more
02-05-2019
01:13 PM
@JESSIE410 wrote:
would like the weather app back the way it was has much more detail
Sadly, I don't think that's going to happen. The Comcast employees who post here have pretty much said as much.
... View more
01-19-2019
04:04 PM
@RobertWy wrote:
@LazerFlash wrote:
@RobertWy wrote:
@dendar109 wrote:
That's great. Pay more get less. If I was able to select another provider, I would and I will never recommend Comcast.
Use this link:
https://collect.iperceptions.com/?lID=1&rn=123531&pID=1&hs1=102214&hs2=91787&siteID=1&sdfc=03b756c0-123531-0dcbb1db-cd59-44d5-8c25-4e78d3da0dac&source=91787&destination=commentcard&referrer=http%3A%2F%2Fmy.xfinity.com%2F%3Fcid%3Dcust&hv1=userID~680050530919042017Comcast.cust
That link doesn't work for me. It continuously times out.
It works with Chrome. Which browser are you using?
Firefox. LOL.. Now it works fine. Must'ved been a hiccup yesterday.
... View more
01-18-2019
02:40 PM
@RobertWy wrote:
@dendar109 wrote:
That's great. Pay more get less. If I was able to select another provider, I would and I will never recommend Comcast.
Use this link:
https://collect.iperceptions.com/?lID=1&rn=123531&pID=1&hs1=102214&hs2=91787&siteID=1&sdfc=03b756c0-123531-0dcbb1db-cd59-44d5-8c25-4e78d3da0dac&source=91787&destination=commentcard&referrer=http%3A%2F%2Fmy.xfinity.com%2F%3Fcid%3Dcust&hv1=userID~680050530919042017Comcast.cust
That link doesn't work for me. It continuously times out.
... View more
01-14-2019
08:04 PM
@ComcastChe wrote:
Hello All,
I wanted to provide an update. The Advanced Techs have confirmed, the issues of the widget app that have been reported for weather is currently unavailable as Comcast has decided to remove said features. Sorry for the inconvenience.
Okay, after reading your post again, @ComcastChe, I am confused... Is the old Weather App gone due to "issues of the widget app that have been reported"? I never had any problems with the previous version. If it's something having to do with the "upgraded" version, why not go back to the previous, better version?
... View more
01-02-2019
01:10 PM
Okay... What does the refresh reload from the servers? And, if I have a DVR box in one room and a satellite box in another room, do both boxes reload? Or, does the command only reload the box that initiates the refresh command?
Sorry to be so dense...
@RobertWy wrote:
A refresh reloads from the servers.
... View more
01-02-2019
12:59 PM
I'm sure this has been suggested elsewhere, but let me throw it out here and now:
If they truly value the "customer experience", then Comcast needs to create a Consumer Panel that among other things, would review proposed changes - like those made to the Weather App - before they go live. Additionally, they should create a voluntary Wide Area Beta Program like those in place with entities like Microsoft and Apple.
That's it.
... View more
12-28-2018
09:04 PM
I agree with lryranger1 ... Taking away the ability to have multiple cities is a bummer! I have family all over the place and it was easy to go to the Weather App to see what their weather was. My own weather? Either I'll look outside or use my own weather station!!
... View more
01-08-2016
01:27 PM
Yes, I know that the "hacks" change settings on the set-top box and not the remote.
As to the top secret nature of X1, I was not thinking that a Comcast employee would respond; that would be too much to hope for. I was, however, kind of hoping that someone had compiled a list of things that can be modified thru the <exit> <exit> <exit> sequence.
@RickGr4 wrote:
Nope. FYI, in most cases the "hacks" you are talking about have nothing to do with the remote. They change settings on the box. Also, this is Comcast we are talking about here. Everything about X1 is "top secret".
@LazerFlash wrote:
Is there a list somewhere of all of the "hacks" used with the XR5/XR11 remotes?
... View more
01-07-2016
11:53 PM
Is there a list somewhere of all of the "hacks" used with the XR5/XR11 remotes?
... View more
11-06-2015
10:48 PM
@RobertWy wrote:
I wonder if the Legacy system has the same restriction. That would indicate a possible link to TiVo.
If by the "Legacy system", you mean the old Motorola hardware... then, yes, that hardware had the ability to record the buffer back to the program start time. My wife & I used to use that feature quite a bit. It is yet another lost feature since we have 'upgraded' to X1. There is certainly a lot that we like, and we are adjusting to life with X1. That said, some of the lost things - like this one - we really don't like.
... View more
05-07-2015
10:47 PM
ComcastTeds wrote:You can also purchase your own external drive from another provider and most likely it will also work just fine. The external drive would need to be connected via an e-SATA cable and the external drive needs to be at 1 TB or less for your area. As luck would have it, I have a couple of external hard drives - both under 1 TB - but they connect via USB. Is there a way to convert from USB to e-SATA?
... View more
05-06-2015
11:52 PM
I just found out about these forums tonight; wish I had thought to look for "Community Forums" sooner. I find it truly distressing that there has been a DVR Expander available for Motorola-branded DVRs for 2-1/2 years. The reps at my local walk-in Customer Service Office apparently knew NOTHING about it! I had commented more than once over the past few years about just how much it sucked to have all this great HD programming, but not be able to keep more than a few hours of HD programming. Over the years, said reps would tell me just how many of their customers had made similar comments. Sadly, I can't even go there tomorrow and shove a printout of the start of this thread onto the counter, as Comcast closed that office six months ago. (And, that's a WHOLE OTHER story... I need to look around and see if there's an appropriate place to post that thread.) Anyway, my questions are these: Is this a feature that is available here (the Eastern Panhandle of WV)? If so, where do I go to find the external drive? (The link in post #1 brings up a blank WD page with "Home > External Storage > DVR Expander Overview > My Book AV 1 TB Comcast" at the top of the page.) Do I need to buy one from WD, or can I use one that I may find on Amazon or eBay? Thanks!
... View more
Latest Tags
No tags yet
