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About LazerFlash
since
01-21-2007
11-07-2019
LazerFlash
Contributor
34
Posts
2
Kudos
0
Solutions
11-05-2019
06:08 PM
11-05-2019
02:02 PM
After thinking long and hard about it, I've decided that I really don't need the 'benefits' that xFi offers. I had none of the issues I currently have with my previous gateway. (Even the speed was consistently better.) I'm wondering if anyone has 'gone backwards', ie - maintaining current service agreements, but going back to a previous Xfinity-supplied Gateway? Is this even a possibility, @Comcast_Support ?
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09-24-2019
09:39 PM
Subject says it all, but here's a bit more: Recently, my wife cancelled her Comcast account and I started one in my name, same address. This necessitated a change in hardware, including the set-top unit. Although we only have one purchased movie, we'd like to get it moved from her account to mine... How do we do that?
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09-11-2019
03:50 PM
@IT-Guy585 wrote:
Click this box and name the 2.4 and 5ghz networks completely different names with completely different passwords. I then went into the advanced settings of the Wi-Fi and changed the broadcast channel on the 2.4ghz network from recommended to 11. Sense performing these steps I have not experienced any issues with either network experiencing any connectivity drops after 48 hours of continuous testing.
I would like to try this, @IT-Guy585, since switching to the "upgraded" xFi gateway I have had <Edited> poor cell phone wifi connectivity. (The previous one was great; should've just left things alone.) Anyway, the one thing I don't know is how to figure out which channel (2.4ghz or 5ghz) to tell the cell phone (and my Windows 7 based ASUS laptop) to use...?
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07-29-2019
11:32 AM
@jav6joev wrote:
Have you tried right-clicking on the message and 'opening in a new tab/window/browser'?
Yeah, tried that. It brings up the generic "What can we help you with?' page.
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07-29-2019
11:29 AM
1 Kudo
@ComcastJessie wrote:
@LazerFlash wrote:
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
After leaving the archive open for over 1 year we made a decision to make the archive inaccessible to all users. This continues to assist us in our efforts to organize and maintain the forum. We sincerely apologize for any inconvenience that you may experience due to this change.
This is not very helpful to those of us looking for answers that might be useful in our search for answers. I would humbly request that you reconsider the decision to close out the archive to end users. This seems to me to be a sort of corporate censorship. Why not let those for whom these forums were intended be the ultimate judge of what is or is not useful?
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07-28-2019
06:11 PM
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
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