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About LazerFlash
since
01-21-2007
11-07-2019
LazerFlash
Contributor
34
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0
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0
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11-05-2019
06:08 PM
11-05-2019
02:02 PM
After thinking long and hard about it, I've decided that I really don't need the 'benefits' that xFi offers. I had none of the issues I currently have with my previous gateway. (Even the speed was consistently better.) I'm wondering if anyone has 'gone backwards', ie - maintaining current service agreements, but going back to a previous Xfinity-supplied Gateway? Is this even a possibility, @Comcast_Support ?
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09-24-2019
09:39 PM
Subject says it all, but here's a bit more: Recently, my wife cancelled her Comcast account and I started one in my name, same address. This necessitated a change in hardware, including the set-top unit. Although we only have one purchased movie, we'd like to get it moved from her account to mine... How do we do that?
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09-11-2019
03:50 PM
@IT-Guy585 wrote:
Click this box and name the 2.4 and 5ghz networks completely different names with completely different passwords. I then went into the advanced settings of the Wi-Fi and changed the broadcast channel on the 2.4ghz network from recommended to 11. Sense performing these steps I have not experienced any issues with either network experiencing any connectivity drops after 48 hours of continuous testing.
I would like to try this, @IT-Guy585, since switching to the "upgraded" xFi gateway I have had <Edited> poor cell phone wifi connectivity. (The previous one was great; should've just left things alone.) Anyway, the one thing I don't know is how to figure out which channel (2.4ghz or 5ghz) to tell the cell phone (and my Windows 7 based ASUS laptop) to use...?
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07-29-2019
11:32 AM
@jav6joev wrote:
Have you tried right-clicking on the message and 'opening in a new tab/window/browser'?
Yeah, tried that. It brings up the generic "What can we help you with?' page.
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07-29-2019
11:29 AM
@ComcastJessie wrote:
@LazerFlash wrote:
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
After leaving the archive open for over 1 year we made a decision to make the archive inaccessible to all users. This continues to assist us in our efforts to organize and maintain the forum. We sincerely apologize for any inconvenience that you may experience due to this change.
This is not very helpful to those of us looking for answers that might be useful in our search for answers. I would humbly request that you reconsider the decision to close out the archive to end users. This seems to me to be a sort of corporate censorship. Why not let those for whom these forums were intended be the ultimate judge of what is or is not useful?
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07-28-2019
06:11 PM
Specifically, a message I want to review is located in the "TV Archive". I cannot bring it up to look at. How do I go about doing this?
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02-05-2019
01:13 PM
@JESSIE410 wrote:
would like the weather app back the way it was has much more detail
Sadly, I don't think that's going to happen. The Comcast employees who post here have pretty much said as much.
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01-19-2019
04:04 PM
@RobertWy wrote:
@LazerFlash wrote:
@RobertWy wrote:
@dendar109 wrote:
That's great. Pay more get less. If I was able to select another provider, I would and I will never recommend Comcast.
Use this link:
https://collect.iperceptions.com/?lID=1&rn=123531&pID=1&hs1=102214&hs2=91787&siteID=1&sdfc=03b756c0-123531-0dcbb1db-cd59-44d5-8c25-4e78d3da0dac&source=91787&destination=commentcard&referrer=http%3A%2F%2Fmy.xfinity.com%2F%3Fcid%3Dcust&hv1=userID~680050530919042017Comcast.cust
That link doesn't work for me. It continuously times out.
It works with Chrome. Which browser are you using?
Firefox. LOL.. Now it works fine. Must'ved been a hiccup yesterday.
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01-18-2019
02:40 PM
@RobertWy wrote:
@dendar109 wrote:
That's great. Pay more get less. If I was able to select another provider, I would and I will never recommend Comcast.
Use this link:
https://collect.iperceptions.com/?lID=1&rn=123531&pID=1&hs1=102214&hs2=91787&siteID=1&sdfc=03b756c0-123531-0dcbb1db-cd59-44d5-8c25-4e78d3da0dac&source=91787&destination=commentcard&referrer=http%3A%2F%2Fmy.xfinity.com%2F%3Fcid%3Dcust&hv1=userID~680050530919042017Comcast.cust
That link doesn't work for me. It continuously times out.
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01-14-2019
08:04 PM
@ComcastChe wrote:
Hello All,
I wanted to provide an update. The Advanced Techs have confirmed, the issues of the widget app that have been reported for weather is currently unavailable as Comcast has decided to remove said features. Sorry for the inconvenience.
Okay, after reading your post again, @ComcastChe, I am confused... Is the old Weather App gone due to "issues of the widget app that have been reported"? I never had any problems with the previous version. If it's something having to do with the "upgraded" version, why not go back to the previous, better version?
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01-02-2019
12:59 PM
I'm sure this has been suggested elsewhere, but let me throw it out here and now:
If they truly value the "customer experience", then Comcast needs to create a Consumer Panel that among other things, would review proposed changes - like those made to the Weather App - before they go live. Additionally, they should create a voluntary Wide Area Beta Program like those in place with entities like Microsoft and Apple.
That's it.
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12-28-2018
09:04 PM
I agree with lryranger1 ... Taking away the ability to have multiple cities is a bummer! I have family all over the place and it was easy to go to the Weather App to see what their weather was. My own weather? Either I'll look outside or use my own weather station!!
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