Your modem router password (gateway) is different then your wifi password, however when you login to the device you'll find it. A) Do you have a computer that's already connected to the gateway's wifi? -If you do type in 10.0.0.1 and admin/password is the defaults If you are just trying to connect a Kindle to the wifi and don't know the wifi password, and don't have a computer, the WPA2 passphrase is on the bottom -With my wonderful gateway my wifi password on the bottom only showed 11 of the 16 characters of my wifi password (before I changed it) If A works: Go to that 10.0.0.1 (that's in the address bar of a webpage) enter admin & password Then click on Wifi and that should show you the wifi name & password. -If you click "Edit" it'll actually allow you to change the wifi password to something easier. That being said: I've been having problems logging into mine today, and i"m wondering if Comcast has done something with a firmware update.
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Arris TG862G-CT & the Technicolor gateways they hand out are AWFUL. Seriously, purchase your own router and bridge this. -Bridging disables the wireless & routing functions. Remember they smashed a phone service, tv, cable modem, & router into one device. Do you really expect it to act like a real decent router? You get what you pay for, and unfortunately we're being robbed with the rental fees. Comcast doesn't want to give you a basic modem because they can upsell you their phone service by saying "well you already have the hardware! We can start right now!" By default these gateways use all b/g/n, you have to call Comcast and have them change it if you want G only, N only, ect. Also I've noticed when you don't broadcast you SSID the wifi is even more abysmal. I tried that for a week and I constantly had to power cycle it go it working. Of course even broadcasting had it's own issues over time.
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