About LIS

LIS · ‎10-14-2019

Yes, it shows the devices. It actually also shows a box I don't have which I have a ticket in to get removed. I did change my password this weekend at the urging of the support person I called in to with the initial problem of no TV (which is why I swapped box). TV all works fine with new box. I just can't use the Remote App for other than seeing what's on which is a symptom of an unsupported box model.

LIS · ‎10-14-2019

Ok, will do. Just swapped it in on Saturday. Thanks!

LIS · ‎10-13-2019

Does the Xfinity TV Remote App work with the ARRIS MX011ANM set top? I had to replace my box and the store gave me this one. When I open the App there are no connected devices nor do any show up to assign.

LIS · ‎07-02-2019

My bill went up from about $170 a month to over $200 because my discount expired. Do they really expect people to pay this much money. I have been a loyal customer for 20 years and a new customer can get a better deal for the top tier package. With kids going off to college in the fall, maybe it's time to cut the cable. I'll have to consider unless I get some relief with what I have.

LIS · ‎11-01-2017

It's working properly (no upgrade message) this morning so it must of just needed time to percolate thorugh the system.

LIS · ‎10-31-2017

My new ARRIS TG1682G arrived today and I hooked it up and my internet connection is working (both wired and wireless). But when I try to access the afi app on my iphone or xfinity.com/myxFi I get the message " To access xFi, you'll need to upgrade your service/equipment." I have tried restarting the modem but that had no effect. Everything looks fine on my end. I've noticed others have had this problem.

About LIS

Re: Arris MX011ANM and TV Remote App

Re: Arris MX011ANM and TV Remote App

Arris MX011ANM and TV Remote App

Retaining me as a customer

Re: I upgraded to ARRIS TG1682G but the xfinity we...

I upgraded to ARRIS TG1682G but the xfinity websit...