We had a service technician come out and he put in a 4K box and the stuttering is gone!!! The technician kept saying changing the box would not make a difference and that the problem was probably with Netflix. He said the only difference is that the 4K box has an SSD drive instead of a hard drive. He would not even acknowledge the skipping when I showed him. He changed the box anyway and the problem is now gone and I can watch Netflix without the horrible frame skips.
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