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About morrisacct

since ‎03-09-2010
‎09-30-2020
morrisacct
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Re: Email Headers are not being generated for my outbound email

by in Email & Web Browsing
‎09-30-2020 01:18 PM
2 Kudos
‎09-30-2020 01:18 PM
2 Kudos
This issue has been resolved.  A large block of Comcast addresses were being blocked inadvertantly ... View more

Re: Email Headers are not being generated for my outbound email

by in Email & Web Browsing
‎09-26-2020 12:17 PM
‎09-26-2020 12:17 PM
Adding in @ComcastSPAAbuse and @CCAntiSpam for further assistance as I see others with the same problem being addressed by you. ... View more

Re: Email Headers are not being generated for my outbound email

by in Email & Web Browsing
‎09-24-2020 06:46 PM
‎09-24-2020 06:46 PM
Yep.  Using the webmail.  No headers when I view the source.  I've been driving myself batty looking at the differences in the headers when I'm on my work VPN and use the webmail client.  Webmail without VPN starts off with the date field and the last line prior to the body is an X-OS-Marker field which is not in any of the successful emails I can send when connected to my work VPN.  I was thinking it had something to do with how Xfinity is treating my public IP because I get a completely different one on the VPN ... View more

Re: Emails not being received

by in Email & Web Browsing
‎09-24-2020 04:07 PM
‎09-24-2020 04:07 PM
I am having a similar issue.  emails indicate they are sent (no errors).  However they are never received.  I did notice that there are no email headers generated when I view the source.  Also, when I connect to my VPN for work, the emails will send.   Tony ... View more

Email Headers are not being generated for my outbound email

by in Email & Web Browsing
‎09-24-2020 03:31 PM
‎09-24-2020 03:31 PM
What gives?  About a month ago, my email suddenly stopped being received by long time recipients.  After no luck with Tech Support 1, 2, and 3 I am not forced to do investigation on my own.  Looking at the "sent" emails, there are no headers being generated.  If I log onto a VPN, which changes my public IP address, no problem.   Any assistance would be appreciated.  Thanks   Tony @ComcastCSAEmail  ... View more

Unable to email externally since Laptop Upgrade

by in Email & Web Browsing
‎11-01-2019 01:30 PM
‎11-01-2019 01:30 PM
Ever since I upgraded to a new laptop (Win 10 from Win 7), I am unable to send emails externally.  I can send them to another comcast.net address, but everything else disaappears and the recipient does not receive the email.  Is the email being blocked by some filter on the comcast servers???  ... View more
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