The same scenario played out with trying to get Comcast to authenticate HBOGO on Samsung - long wait with many vexing messages.  So, I figured ROKU/HBOGO would be the same deal.  Glad I waited it out.  Overall I think Comcast (including reps) is pretty good but with room for improvement.  Thanks, Comcast. ... View more

I wonder why ComcASS offers this blog service because the obviously don't read it or ever reply to it. ... View more

http://gigaom.com/2011/11/04/hbo-go-for-roku-comcast-directv/   The above link has good info on this subject - ALSO - it has how to contact Comcast about the issue since this forum is in outer space as far as getting any traction with Comcast. ... View more

The person who said HBO is bigger and better on xfinity on-demand (I assume he/she is comcast employee) is typical of the total ignorance and thickness of their reps regards this topic.   When I called to complained about not having ROKU/HBOGO access due to comcast not allowiing it, the rep had no clue what i was talking about.  She said contact ROKU.  At least comcast can train their reps to be up on this subject. ... View more

Hi all,   "We" had this same issue with Samsung Smart TV - MANY people wanting Comcast to get on the ball and support HBOGO on Samsung Smart TV.   Lo and behold, Comcast came through!  However, they never gave any indication in the Forum that they were working on it.  Bad Comcast.   I hope (and it seems that they are are) Comcast is presently working on supporting ROKU/HBOGO. ... View more