About Owiesgirl

Yes. This did work. I was close to maybe having to call a computer geek company as was really an annoying issue and I’m not at all computerized a bit so a big thank you to all those who responded and I learned that it’s called a hyperlink inside of the email I didn’t even know that I just called it a link ! Thanks all who helped!! ... View more

Thanks for your info ... View more

I did find that little square box with the x in it, but only when I opened a second window in Chrome.  I clicked it and also followed the advise of another answer by opening a second window when you try to open the link and that worked also.  But now it seems to work ok again without opening the second window.  So not sure what actually was the solution, but it seems to be back in working order again, though my new issue is that when I open Chrome, it comes up with a G (Google) and then a list of options to use, so I pick xfinity (I have Comcast xfinity) and then I can get the page I'm used to seeing, so weird, but I will try to figure out how to get my old crhome browser page to be the page to appear again, just glad to have the link issue apparently working again.  I think you for your help!!!   ... View more

I tried this and it did work!  thank you for your help, and yes that is annoying, but at least able to open the links now.  Also, another party suggested for Comcast to hit the box in red with an X in it (it was on my windows 8.1 on the right hand side of the top of the browser screen, BUT only when I opened a second window so I also hit that x and maybe it also helped as I just tried again opening a link in an email and it worked ok, so one of these suggestions must have worked!  Now my latest issue is that even though I said I want Chrome to be the browser that comes up, it now comes up with a G and then a screen with everal choices, and I have to pick xfinity to get the browser screen I used to have.  And the beat goes on!!!  Thank you ... View more

I could not locate any little red dots. Thank you for trying to help. It’s very disheartening not to know what changed and can’t fix. ... View more

I cannot open links inside of my xfinity comcast emails for some reason.  Some medical supplies are to be delivered and they sent an email with a link to  read and "agree" with, but cannot open the link.  that has been going on for a few days now, and today, another email with a link, that nothing happens.  I use Chrome. ... View more