Yeah, basically after a reset it would work for a few days then not work again. After trying to enable port forwarding for some wireless IP cams and realizing it wasn't possible, I did the online chat and had bridge mode enabled. I can now manage my own subnet and I don't have to worry about using the Arris to view connected devices. I want to mention to anyone else that the online chat is the way to go for advanced technical support. Originally, they wanted me to talk to the Premium support or whatever it's called, and pay $80 for troubleshooting the port forwarding or enabling bridge mode. Online chat had it done in 15 minutes.
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I have the vertical standing wireless gateway modem I have been using for some time. Over the past couple weeks, when I go to 10.0.0.1 to view connected devices, I click on the link and just a white blank page loads. All other functions work just fine, like parental controls, port forwarding etc... I have factory reset the modem and it will work then for a few hours, then it stops working again. Tech support was useless and had no idea what 10.0.0.1 was anyways. I don't know how else to assign static IPs let alone view device IPs, as I am trying to setup Foscam wireless IP security cameras. The support from Comcast is terrible. Can anyone else here help?
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