About cstreit

Okay so the tech came out.  Thanks Neal!   Checked the line and it was a bit dodgy, so we replaced it.  This didn't fix the issue.  I wasn't suprised as it really seemed like this was an issue with the box rather than signal quality.   Replacing the box was the solution. ... View more

No... but a worthy experiment.  It *is* on the cleanest line in the house, but it's worth a shot. ... View more

No it's the main DVR box.  The sattelite boxes work fine (albeit not being able to communicate to the main DVR box)     ... View more

Yes.  All status' are at "ok" or "done" except for "Sending Registration" ... View more

FYI My ABL screen came back after about 6 hours of the unit rebooting itself. ... View more

Neal, yes.  Soonest available.  I'll watch my PM's ... View more

It was displayed all day on 12/2 when I called.   On 12/3 when I went to check it, it was cycling on an off with the XFinity logo being displayed and the "rebooting".  It has been doing that consistently for 24 hours.  No ABL screen now as it cannot get that far.  Not booting at all. ... View more

The box is continually restarting now.... ... View more

THank you Neal,   My case # is CR416140244 ... View more

Solved once in this thread:  http://forums.comcast.com/t5/X1/Pace-ABL-v1-17/m-p/2415223#M47763   I have this problem again just a week later.... ... View more