The exact same thing happened to me. My email was hacked and someone sent a message to my contacts saying I was sick and asking for gift cards. I have implemented all of the security methods that Comcast security recommended: I removed message forwarding in the settings tab, I changed my password, I have a security question and I have a two step log in process. Unfortunately, after implementing all of these security steps, the same thing happened today. Comcast security says this couldn't happen but it did. I have escalated the issue and they said they would look into it. Maybe I need to drop Comcast as my email provider. Any advice?
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