About bbbobbb

Klaydabby,   You really wont know till you start looking at the usage meters online and desktop (sometimes they differ wildly!) how much you use. There is no granularity offered by Comcast on what service/location/domain that uses your data. It is frustrating and regardless of what Comcast says about "fairness", limited resources, etc., this is about replacing one revenue stream with another in a non-competitive playing field. They can do this so they will do this.   P.S. Yes, the faster the speed you pay for means that you may potentially hit the arbitrary limit faster, look up "catch-22" on the innerwebs, wait, don't, that will cause you to use more data. ... View more

Wait a sec, where are you located? I have X1 and still have a cap? ... View more

A couple of questions to ask COMCAST each and every time you speak with CS/TS or file a complaint with the FCC/FTC:   1) What time period was used to determine that 300G (for us in Tucson...) was a most generous limit above which we would get charged? Was this data from 3 years ago that is clearly not representative of "most" users in October of 2015? 2) Why do we get charged for higher speeds when we have a data cap? We pay more for the privelege to exceed quicker with higher and more expensive speeds an arbitrary cap? How does that make any sense? 3) Why do the "tools" provided to check usage, desktop, and COMCAST site, differ wildly when checked within moments of each other? 4) Exactly when is the actual cut of date/time for your location? For me it is 7 hours before midnight on the last day of the month? How does that make any sense since I can't even know with certainty at that time what my exact usage is?   Shame Comcast, shame.   I am hopeful you will get regulated soon.... ... View more

To answer my own question of above:   <edited to get to the point>   chat id: a009ff6e-dd2b-43da-8ba5-bd64546baab2 Problem: Tell me EXACTLY how the data cap works. Specifically, when I use one of the 3 "free" 50GB allotments when I "exceed" the arbitrary 300GB monthly limit.%0A%0AThe 50GB is for how many days, if any, or is it good till I use it up? xxxxxx > So, to be clear, if it is 10PM on Friday the 31st of July and I go over the 300GB and I use one of the 50GB allotments - and I use only 2GB of the 50GB, when it turns midnight the other 48GB is GONE, it does not "roll over" ? Neeraj > Yes Bob. You are absolutely correct. ---------------------   So here is a good question, these caps have been in place for a year or two? I am sure they used data from LONGER than a year or two to get to "most of our customers come nowhere close to using 300GB per month" - I would bet a one month's COMCAST bill ($$$) that the distribution, mode, and average have changed dramatically in the last two or three years and 300GB is way low.   COMCAST tell us again how and when you decided 300GB was your magic number please? ... View more

I tried to search this thread to no avail.   I am in Tucson and 4GB from the 300GB cap. I understand that I get 3 50GB freebies.   How does that work?   Is the 50GB just till the first of August so if I hit the cap and get the automatic 50GB it's USE it or LOSE it?   Thanks... ... View more