About smb12321

I am not getting calls from numbers on the Comcast block list - so much for efficiency.    ... View more

My mom (passsed) was proud of me and would have been disappointed if I had repsonded as you did.   I do agree on one thing - Comcast is not fixing the problem or even trying. ... View more

The thing is  - you shouldn't have to pay a dime.   Like email services that one can click a button and block future emails, this could easily be done with phone calls.  But the problem remains that somehow evern telemarketer in the world has access to Comcast phone numbers.  (And yes, we are on the "Do Not Call" list, have blocked calls, blah blah blah)  I've reported a number and the fact that they used this 76 year old woman;s name and number for telemarketing and was assured they would "look into it."  LOL ... View more

You hit it on the head.  The real problem is the backwardness of Comcast and their total cluelessness as to modern hackers and hijackers.  The employees I talked to (virtually all foreign) had no idea what  I was talking about and fave completely different instructions on how to block calls,  I wish Comcast would spend a littel more on training and not have folks simply invent whatever they think the customer wants to hear.   ... View more

This is such a non-answer.  As a  software consiultant I know this is a random number that has no correlation with near zero costs data storage technology.  The number could be increased to 50 or 100 or 1000 if minute changes were made..  But this does not address the new callers who simply hijack the name and number of a local person.  Comcast appears utterly mystified by this no matter how much I explain.     "You mean your neighbor is making a telemarketing call?"  "No, the caller is using their name and number."  "So what's the prolem?"  LOLTalk about clueless. ... View more