About aguiar0016

@Styx630 wrote: I've received different answers to this when I've called, so I figured I'd just ask here. I have a Motorola DCX3400 box. Will it be compatible with the X1guide when it rolls out or will I need to get a new box? You will need to get a new box. ... View more

@snowrain wrote: It happens pretty regularily.  Tonight I turned it on to watch NCIS only it wasn't there. I couldn't restart until after 11 because of other recordings but it showed up when I did.  I can't watch it now though, it's too late. Really irritating.  They don't always show up though.    It seems to have the hardest time when recording 2 shows. It also can't handle it if a show starts a minute after the hour.  Last night there was a show scheduled to record at 9 which showed up in the grid as not going to record. The only reason I could find is that one of the 8PM shows was going to run until 9:01.  There wasn't even a second show set to record at 9.  And the show that was set was after one of the 8PM shows.  When I hit the record button on the grid it set to record without issue.  So it was for no reason. If I hadn't look at the grid earlier I would have missed it. And unfortunately, the schedule doesn't show what isn't going to record like the older boxes do!  You won't know unless you look through the grid.  Which also brings up the issue of the lack of mutliple favorites.  I would have several, one for primetime channels, one for kids, one for favorites more than primetime, etc.   In my opinion, last week was just the same stuff that's been going on since the end of February/beginning of March.  It just had degraded to a point to make it unusable.  And while whatever they did to 'fix' made it somewhat useable again, all the problems are still there.   Last night I got the 'code 18' error message again. It means that your cable card in the box has lost it's pairing with the box.  You just get the channel logo and that's it. The only way to fix it is to call them up.  I got someone in India who didn't know what I was talking about but eventually figured it out. Nice guy but a little clueless. Didn't seem to know what an X1 box was.     i I had a smiliar issue with NCIS it did record the show but only 7 seconds of it. ... View more

Acheck981, Your right I didn't even look to see if it was on a English channel. There is something wrong with the search, I found Phil spector on HBO for wed 2:15-4:00 pm. ... View more

@acheck981 wrote: I have a new complaint/issue.   Prior to a recent update, when searching, I had the ability to either select to watch something on demand or find times the program was playing in the future.   Now when you search for something, if it's an demand film or show, it does not give you the option to see when it is playing it forces you to select on demand.   Two examples. Phil Specter - It's on demand...but also replaying on HBO on occassion.  Run a search...only get on demand option. Total Recall - Currently an on demand film, however is on HBO or Starz...can't remember which, later this week.  When using the search, only the on demand option comes up.   Why do I no longer have the option to maybe record a future showing of a movie or show?   Why is this box and interface so buggy?   Why is this thread over 12 pages long and nothing being done to make up for any of this.   Just a bunch of "We're sorry" and "we're working on it" doesn't exactly cut it. When i do a search for phil spector i actually see 2 results that say movie under the name, One takes me to VOD the other is HBO HD.   But it still shouldn't be in 2 different results , it all should be under one. ... View more

Looks like the X1 now has a build with the date of 3-11. just pushed today sometime. ... View more

@ebow wrote: @C_DM wrote: @cssandrac wrote: Also, Is there an easier way to skip days on the guide then going hour by hour. Ie, if I want to set up a recording for Sunday and its currently Wed do I have to skip hour by hour until I reach Sunday or is there a easy way to jump to the date?   Thanks Currently that's the only way to skip ahead in the guide.  Alternatively, you can go to search (the magnify glass icon in the XFINITY main menu) and search for the show you want to record and set a recording from there. Search may be the best option for this, but you can do a bit better while browsing the guide. When you're viewing the right-side mini guide (after pressing Guide just once), move up or down to the channel you want, and then press the right arrow button. You'll get a single-channel listing that you can jump through several hours at a time by pressing Page Down.  TThis is the best way to do it. Really need a day skip ahead/ back button ... View more

@HD-Tech wrote: @screenname137 wrote: I think the recording RED light is no longer working correctly either. I was noticing something too.   Not 100% certain but it seems like once a recording starts, the light comes on but after the recording is over, the light remains on.  This morning my red light was on also, stayed on until I actually turned the box on then off, then it went off. ... View more

@dwj-1 wrote: I'm just learning the basics for our new X1 box and a couple of things have come up that I haven't been able to puzzle out: BTW, we seem to have the early March update.   No "Apps" item on XFINITY page - we have triple-play and I believe I have everything set up correctly (security pin, internet DVR Manager, etc.), but cannot get to any apps. Is there some magic I'm missing to enable/add the "Apps" item on the XFINITY page?   Prefer SD recordings but most seem to be defaulting to HD channels - we just want SD recording for now and seem to be getting mostly HD (at least from the rate of disappearing disk space). How does one tell if a particular recording is SD or HD? IS there a way force SD recordings always? The "Series record" dialogs don't seem to offer SD/HD choices; do I have to be careful and set up the recording schedules using the SD channel? BTW, I found and turned "off" the autotune to HD option.   I'm assuming esata expansion capabilities are not supported yet with this DVR, are they expected/promised in the future? Timelines of any sort?   Thanks for any insight, but I want to add that as a long time Tivo customer (Series 2 still kicking) the X1 box with On Demand is showing a lot of promise. Djw-1 For the No Apps situation try restarting the device by going into xfinity menu then setting, then under device settings, If that does work try unplugging the box for about 1 minute and plugging back in. If then you still don't have the apps call Comcast.   There isn't a way for just SD only recordings like the HD auto setting, But when you do set up a series recording there should be the option to "record HD only " or "record SD only".   ... View more

@maxx is the x1 part of your bundle package? I mean do you pay anything additional for any of the x1 boxes? If you are paying for each box/dvr then you can change the x1 boxes without voiding the contract. Also make sure you are in a contract not just a 1 or 2 year promo. If you are in a contract try calling them I think down here the do make exceptions. ... View more

@AngieGallegos wrote: Can I upgrade from my old bix silver box to the new one for free? You will need to check with Comcast in your area to see if X1 is available to you. Free , probably not since it requires a truck roll for a tech to install it.  But every area is different. ... View more

My red record light is also working now. Also my TV is set to 1080i. No resolution setting problem. ... View more

@kamand. Look at this way, the option to watch a live channel or video ondemand while recording two shows is nice, plus the box overall is a quicker box compared to the current dvr, you also get more hard drive space compared to older models (500gb or more depending on area) , and u don't have to get x1 boxes on every set if u choose not to. ... View more

Video resolution works for me too. I can change it from the settings menu. ... View more

my box shows the correct time. Try going hitting the xfinity button, go to options, devoce settings and select restart, if that doesn't work unplug the power from the box for 1 min. Then plug back in. ... View more

I know a lot of people here are not happy with the X1 service but why not just change the X1 box out for the other DVR in your area? If it bothers you that much. ... View more

@cstillman wrote: ComcastKaraT -   I would like to make a guide suggestion. When displaying sporting events within the guide, it would be helpful if it would show the teams playing without having to scroll to the event and wait for the popup. You could show the teams next to the show title, but in a smaller font. I thought my old boxes did this, but I may be mistaken.   Another suggestion is to make one of the remote buttons a TV input button. This is a big need!   I have been experiencing many of the same issues others have noted: channel logo with sound only and no picture, lagging when changing channels (especially when using the last functionality), DVR page blank even though we know there are recordings, among other things. I just received an update and I am hopeful these issues will be resolved.   I am curious as to how Comcast is pricing the X1 service for people. I changed my plan from HD Premier to HD Complete which includes the AnyRoom DVRs. However I got the X1 boxes instead and I am being charged individually for each box. Does this seem correct? @cstillman,   What I do i highlight the event and hit the info button it will give you the game description and depending on sport the win/loss record.   I'm also on the same package so the X1 doesn't cost me anything more or less compared to what i was paying. ... View more

Great addition to see the time now on the box even when turned off.  Wish they would also the recording option to extend the time on a manual recording from the guide. Ex. if I'm notice a show that is coming on (not a series) and I go into the options of recording there is no option to extend record time by 1 or 3 minutes more. ... View more

@pprentice wrote: Same here...here are my issues (on 3rd box now) 1). DVR can't fast-forward or pause 2). Deleting programs doesn't free up space 3). DVR says 70% full yet I have "no recordings" 4). Channels just so logo & sound, no picture 5). Extremely slow..   these are just a few. Sometimes rebooting or pulling plug helps sometimes not. About ready to dump all together. as an FYI my motoroloa is fast and never has 1 problem! #4 seems to be starting for me since 2-26-13. Before that I wasn't getting that issue. Happening on all channels even when power is unplugged and plugged back in. ... View more

@lsl1999 wrote: Hi, can I add a netflix app to my x1? @lsl1999   Right now you cannot add an app to X1 ... View more

danooo.   You cannot watch any recordings from the anyroom dvr on the X1 or vice versa, If you want to keep the ability to watch recordings on the terminals you will have to keep the anyroom DVR. ... View more

Yes I am. I'll send you the information ... View more

I am a X1 user for a few months now, even though it does have some bugs (some constant some random) overall it is an improvement compared to older DVR's.   Anyone have the issue with series recordings that it is recording show that are not "new"? If I remember to go into the recordings ahead of time and try to delete it, it requires 2-3 tries to finally stop the recording from occurring.   Thanks ... View more