It's really interesting that you mention this issue. As of lately, I've been heavily utilizing options to view programming via my PC and Mobile Devices. Some programs from networks (which is clearly part of my subscription), are popping up with options to "rent/buy" episodes.
On some occasions, I've been able to bypass the purchase option and watch the programming. I don't know if this is a glitch? But I would like to hope it's not designed to double-dip, causing customers to pay for programs in which they already have legitimate subscriptions. I realize that certain network or syndicated programs may cost depending on the agreement they have with Comcast, but I have mostly seen this limited to older popular series on the legacy networks -- Given that Seal Team is currently an active CBS broadcast program (which was renewed for a 3rd season), I can't imagine why Comcast is trying to charge for the episodes On Demand when CBS/Local Channels are clearly a part of your basic cable sunscription.
I accessed Seal Team myself and while it does offer me the option to record the series, the only way to watch previous episodes is to "buy episodes or the season". Ridiculous.
I look forward to seeing what Comcast's explanation is for this...
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Hi All -
First off, let me say that I'm sorry to see this feature go away as well. Although I wasn't a heavy user of the feature myself, it definitely did come in handy at times! I remember using it when I went out of the country... as long as I was connected to WiFi, I could still text message all I wanted. 🙂
Xfinity Text Messaging was released at a time that unlimited text messaging was not as popular as it is now with most cell phone plans. Since its release, we've seen usage drop dramatically as people moved to cell phone text messaging and other options like Facebook Messenger, Whatsapp, and numerous other platforms.
The service that Xfinity Text Messaging uses is no longer going to be supported by our vendor and there was no similar service which we could integrate with our platform. We we had to make the decision around developing a completely new solution or simply retiring the service. Because of the relatively low utilization of the service (a fraction of a percent of our customer base), we had to make the tough decision to retire it.
I do hope that those who still need a similar service are able to transition to something else that works well for them - while I can't recommend any specifically, other users in this thread have mentioned options that might work well.
Again, our sincere apologies to those who will miss the feature. It was definitely a unique option to have with a landline phone service!
I find it really hard to believe that a Multi-Billion dollar mass communications congolmerate like NBC Universal/Xfinity (with all the resources at it's disposal) cannot locate a vendor to support the existing platform. In fact, there was a time for many months that the existing platform had issues which rendered the service unusable on PC for many customers. The "vendor" should've been replaced long ago.
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I'd like to know why Xfinity is discontinuing the Text Messaging option that's available with our Digital Voice Service? While it may not be the most popular feature in a world of mobile devices, there are countless Xfinity consumers who utilize the option.
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