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About BrianIngersoll
since
10-07-2009
08-19-2020
BrianIngersoll
Frequent Visitor
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08-17-2020
05:58 PM
I appreciate your assistance and for taking the time out of your day to review my issues.
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08-17-2020
04:49 PM
Recent logs (MAC addresses removed) and trimmed for redundancy. 2020-08-17, 12:13:13 Warning (5) Dynamic Range Window violation 2020-08-17, 12:13:13 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 12:11:55 Warning (5) Dynamic Range Window violation 2020-08-17, 12:11:55 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 12:11:33 Warning (5) Dynamic Range Window violation 2020-08-17, 12:11:33 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 12:11:33 Warning (5) Dynamic Range Window violation 2020-08-17, 12:11:33 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=2;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 10:32:44 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:bc;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:47:07 Warning (5) Dynamic Range Window violation 2020-08-17, 09:47:07 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=2;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:46:27 Warning (5) Dynamic Range Window violation 2020-08-17, 09:46:27 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:31:30 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:31:28 Warning (5) Dynamic Range Window violation 2020-08-17, 09:31:28 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:31:28 Warning (5) Dynamic Range Window violation 2020-08-17, 09:31:28 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; 2020-08-17, 09:31:28 Warning (5) Dynamic Range Window violation
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08-17-2020
02:09 PM
Thank you for he response. I am experiening intermittent connectivity issues on m ywired and wirelss devices and on my X1 system, I get the error code RDK-03033 multiple times daily. I do not get TV connectivity error codes on my other non-X1 devices.
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08-17-2020
12:38 PM
any thoughts on the power levles of downstream channels? or the power on the downstream OFDM channels? Look at all the uncorrected codewords. Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency Startup Procedure Procedure Status Comment Acquire Downstream Channel 615000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv6 only <tabindex=-1>Downstream Bonded Channels</tabindex=-1> Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 25 615000000 Hz 8.0 dBmV 40.6 dB 23970606 25 66 2 Locked QAM256 1 459000000 Hz 7.4 dBmV 40.9 dB 22507365 50 219 3 Locked QAM256 2 465000000 Hz 7.5 dBmV 41.0 dB 22510303 35 220 4 Locked QAM256 3 471000000 Hz 7.6 dBmV 41.0 dB 22514560 36 226 5 Locked QAM256 4 477000000 Hz 7.5 dBmV 40.8 dB 22518971 56 219 6 Locked QAM256 5 483000000 Hz 7.5 dBmV 40.8 dB 22522915 44 198 7 Locked QAM256 6 489000000 Hz 7.5 dBmV 40.7 dB 22526562 44 184 8 Locked QAM256 7 495000000 Hz 7.3 dBmV 40.5 dB 22530344 57 211 9 Locked QAM256 8 507000000 Hz 7.6 dBmV 40.4 dB 22534190 33 166 10 Locked QAM256 9 513000000 Hz 7.4 dBmV 40.6 dB 22537715 57 133 11 Locked QAM256 10 519000000 Hz 7.5 dBmV 40.6 dB 22541464 52 206 12 Locked QAM256 11 525000000 Hz 7.6 dBmV 40.7 dB 22545175 52 129 13 Locked QAM256 12 531000000 Hz 7.5 dBmV 40.7 dB 22549377 20 113 14 Locked QAM256 13 543000000 Hz 7.6 dBmV 40.7 dB 22552471 31 149 15 Locked QAM256 14 549000000 Hz 7.3 dBmV 40.6 dB 22556699 22 116 16 Locked QAM256 15 555000000 Hz 7.4 dBmV 40.8 dB 22560117 18 89 17 Locked QAM256 16 561000000 Hz 7.3 dBmV 40.6 dB 22564250 49 113 18 Locked QAM256 17 567000000 Hz 7.3 dBmV 40.4 dB 22567563 35 128 19 Locked QAM256 18 573000000 Hz 7.2 dBmV 40.6 dB 22571850 23 89 20 Locked QAM256 19 579000000 Hz 7.6 dBmV 40.7 dB 22575159 20 88 21 Locked QAM256 20 585000000 Hz 7.4 dBmV 40.7 dB 22579157 25 121 22 Locked QAM256 21 591000000 Hz 7.6 dBmV 40.6 dB 22582666 10 23 23 Locked QAM256 22 597000000 Hz 7.8 dBmV 40.7 dB 22586094 14 70 24 Locked QAM256 23 603000000 Hz 7.7 dBmV 40.5 dB 22589973 19 53 25 Locked QAM256 24 609000000 Hz 7.8 dBmV 40.5 dB 22593628 18 50 26 Locked QAM256 26 621000000 Hz 8.0 dBmV 40.6 dB 22597316 45 60 27 Locked QAM256 27 627000000 Hz 8.1 dBmV 40.7 dB 22602075 12 56 28 Locked QAM256 28 633000000 Hz 8.3 dBmV 40.6 dB 22605451 11 48 29 Locked QAM256 29 639000000 Hz 8.1 dBmV 40.5 dB 22609446 19 56 30 Locked QAM256 30 645000000 Hz 8.1 dBmV 40.5 dB 22613207 7 46 31 Locked QAM256 31 651000000 Hz 8.1 dBmV 40.5 dB 22615366 8 38 32 Locked QAM256 32 657000000 Hz 7.9 dBmV 40.5 dB 22613497 12 57 Upstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 9 17300000 Hz 46.3 dBmV 2 Locked ATDMA 10 23700000 Hz 45.5 dBmV 3 Locked ATDMA 11 30100000 Hz 44.8 dBmV 4 Locked ATDMA 12 36500000 Hz 45.8 dBmV 5 Locked ATDMA 13 41200000 Hz 46.8 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0 159 722000000 Hz 9.3 dBmV 40.0 dB 1126 ~ 2969 18928486 1 0 2 Not Locked 0 0 0 Hz 5.9 dBmV 0.0 dB 0 ~ 4095 0 0 0 Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV
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09-28-2019
10:55 PM
Yes, briefly
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09-26-2019
10:58 PM
I have an Arris SB6190. Here is my log:
Thu Sep 26 17:00:38 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:05:25 2019
5
RCS Partial Service;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:42:34 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:42:34 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:43:54 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:43:54 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:44:42 2019
5
RCS Partial Service;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:47:54 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:47:54 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:48:32 2019
5
RCS Partial Service;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:49:34 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:49:34 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:49:36 2019
5
RCS Partial Service;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:51:13 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:51:14 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:57:54 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:57:54 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 17:58:03 2019
5
RCS Partial Service;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 18:08:32 2019
3
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 26 18:08:32 2019
3
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:39:02:51;CMTS-MAC=28:52:61:f0:af:22;CM-QOS=1.1;CM-VER=3.0;
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Frequency
Power
SNR
Corrected
Uncorrectables
1
Locked
256QAM
9
543.00 MHz
8.30 dBmV
40.37 dB
21374
136920
2
Locked
256QAM
1
483.00 MHz
8.20 dBmV
38.61 dB
19814
112491
3
Locked
256QAM
2
489.00 MHz
8.20 dBmV
38.61 dB
17360
97999
4
Locked
256QAM
3
495.00 MHz
8.00 dBmV
38.98 dB
20620
133873
5
Locked
256QAM
4
507.00 MHz
8.40 dBmV
38.98 dB
18764
110482
6
Locked
256QAM
5
513.00 MHz
8.10 dBmV
38.98 dB
17022
98465
7
Locked
256QAM
6
519.00 MHz
8.30 dBmV
38.98 dB
19154
125881
8
Locked
256QAM
7
525.00 MHz
8.30 dBmV
38.98 dB
19031
134227
9
Locked
256QAM
8
531.00 MHz
8.20 dBmV
38.98 dB
15002
93078
10
Locked
256QAM
10
549.00 MHz
8.10 dBmV
38.61 dB
13036
93820
11
Locked
256QAM
11
555.00 MHz
8.30 dBmV
38.61 dB
11290
69245
12
Locked
256QAM
12
561.00 MHz
8.20 dBmV
38.98 dB
17829
111734
13
Locked
256QAM
13
567.00 MHz
8.20 dBmV
38.98 dB
18979
126434
14
Locked
256QAM
14
573.00 MHz
8.30 dBmV
38.98 dB
11372
67420
15
Locked
256QAM
15
579.00 MHz
8.50 dBmV
38.61 dB
12484
74323
16
Locked
256QAM
16
585.00 MHz
8.50 dBmV
38.61 dB
18586
128504
17
Locked
256QAM
17
591.00 MHz
8.80 dBmV
38.98 dB
11630
72051
18
Locked
256QAM
18
597.00 MHz
8.80 dBmV
38.98 dB
12800
73621
19
Locked
256QAM
19
603.00 MHz
8.70 dBmV
38.61 dB
13662
87372
20
Locked
256QAM
20
609.00 MHz
9.00 dBmV
38.61 dB
13893
76350
21
Locked
256QAM
21
615.00 MHz
9.20 dBmV
38.98 dB
13478
82959
22
Locked
256QAM
22
621.00 MHz
9.00 dBmV
38.98 dB
15159
95805
23
Locked
256QAM
23
627.00 MHz
9.30 dBmV
38.98 dB
10507
68326
24
Locked
256QAM
24
633.00 MHz
9.30 dBmV
38.98 dB
14118
88698
25
Locked
256QAM
25
639.00 MHz
9.20 dBmV
38.90 dB
845
19901
26
Locked
256QAM
26
645.00 MHz
9.00 dBmV
39.20 dB
1074
18097
27
Locked
256QAM
27
651.00 MHz
8.90 dBmV
38.90 dB
930
20737
28
Locked
256QAM
28
657.00 MHz
8.90 dBmV
39.20 dB
871
22862
29
Locked
256QAM
29
663.00 MHz
8.80 dBmV
39.50 dB
1183
20761
30
Locked
256QAM
30
669.00 MHz
9.10 dBmV
39.20 dB
1268
20757
31
Locked
256QAM
31
675.00 MHz
9.20 dBmV
38.90 dB
1244
22989
32
Locked
256QAM
32
681.00 MHz
9.00 dBmV
39.20 dB
1348
25106
Upstream Bonded Channels
Channel
Lock Status
US Channel Type
Channel ID
Symbol Rate
Frequency
Power
1
Locked
ATDMA
3
5120 kSym/s
17.30 MHz
44.00 dBmV
2
Locked
ATDMA
4
5120 kSym/s
23.70 MHz
43.50 dBmV
3
Locked
ATDMA
2
5120 kSym/s
36.50 MHz
43.50 dBmV
4
Locked
ATDMA
1
5120 kSym/s
30.10 MHz
42.75 dBmV
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