LostHearts wrote:  Glad you brought up that hovering over the email bit. It was a very easy and helpful way to know if I even wanted to read the email, or if it was possible spam etc. Since some malware can deposit itself on a PC if an email is clicked on and opened, it was very easy to determine what was up without having to actually fully open the message. Sometimes I wonder if the people who designed this format even use Xfinity webmail.  No they do not. The United States Constitution would designate that as "cruel and unusual punishment" ... View more

I get the following message.  Incessantly.  Can't get rid of it.   "Your mail account xxxxxxxxx@comcast.net was disabled due to invalid credentials. Please edit the account and enter correct credentials to enable it again"   I go to USERS to try to correct credentials whatever THAT means, but my secondary address xxxxxxxxx does not show up. What to do? ... View more

n8dc wrote: So I have 4 email accounts . My main account opens . My wifes account opens. My other 2 accounts will not open. I did the online chat 2 and they told me they were going to look into it and the other 2 email accounts still do not work. This all happened with your new email JUNK. I need to access the other accounts pronto !. Oh a firefox.xhrome.explorer. None of those work so dont even try to go there. Its on your end and needs to be fixed soon !   Dave   Try this... SOLUTION to those others with this problem.  " The email accounts in the MY FOLDERS section are archives"  THEY ARE NOT YOUR SECONDARY ACCOUNTS ANY MORE   (first 2 calls to Comcast didn't tell me that; finally a really nice older lady who knew her stuff clued me in)   1.  Go down below your folders to ADD MAIL ACCOUNT and re-add your old secondary email addresses with passwords 2.  Hit the Refresh Inbox Icon and be patient* and wait, maybe even for 24 hours* as it circles & circles 3.  Next: Hit the Right Arrow (little black triangle) to the Left of your new secondary address & wait for the Inbox to come back & re-populate   * mine took that long because of a NEW Comcast problem.  Every email ever received and Trashed has come back...thousands Hope this helps!   ... View more

My wife uses a secondary address as her email address.  She can receive no emails. She also uses another secondary address for her cottage rentals.  Cannot receive emails from customers.  I do not understand how a new software release can be issued where fundamental BASIC functions do not work. No BETA test??? ... View more

Disconcerting as I have the primary email and my wife has a secondary account.  Does this mean that my wife needs her own Comcast account to keep her Comcast email address? ... View more