In case you didn't know, Comcast customers can no longer schedule TV programs on their home DVRs from remote computer devices. This functionality has been removed and all recordings now must be set up in-home only. There has been no notice put out by Comcast Mangement on this change. This is a severe issue for the thousands (maybe more) of Comcast customers (PAYING CUSTOMERS) who have had a critical functionality taken away without warning and still no communication on from Comcast as to why. The only reason I know about it is I called customer support to find out why I could no longer schedule future recordings of shows/events from my computer while I am on the road for the next four weeks. Great support person (she was also upset about the situation) informed me there was a lawsuit and the functionality was removed without notice to anyone. The details were sketchy and made no sense.
COMCAST MANAGEMENT - notify your paying customers about this situation. Also explain why we are still paying for services promised that you have now cancelled unannounced.
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