I am so beyond frustrated. We have been without use of our TV since 4:30 today. Unbelievable the lack of service we are given. I understand that there is a wide issue not only in MD but in other states as well. This X1 product should never have been released. It seems that is jsut is not ready and in a workable form. I wish I had never been talked into taking this product. It is the worse thing ever. I cannot get through on the phone. I am put on hold while connecting and then that gets dropped as well. Earlier you could not even get through. The call stated they were experiencing technical difficulties with the calls as well. THIS IS UNACCEPTABLE. All person suffering from this issue should be given a refund for this frustration. If Comcast was not my only option where I lived, I would switch to something else in a hearbeat. NOT GOOD COMCAST.
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