THIS SAME THING HAPENED TO US!!!!!
COMCAST IS falsifying data usuage! The meter reading for our houshold of 3 read 200-400 forever and in Sept. 2017 it shot up to
1,200GB!!!! IMPOSSIBLE, ABSURD.
please report to BB everyone
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ATTENTION COMCAST USERS!!!
I live in a house with my husband and 1 child. We both work out of the home all day. COMCAST is registering us using 1,200 GB of DATA in ONE MONTH!!! They want $70 for overages.
THIS IS PHYSICALLY, VIRTUALLY IMPOSSIBLE!!! absolutely absurd. I had a computer expert look into my hard drive, router and he confirmed we had not used even a fraction of the data COMCAST has registered on their "meter"
I called COMCAST for days trying to reach an individual who had knowlege to discuss this issue, and was unsuccessful. The only answer I got was "if you change your password or purchace plan from an internet security Company, it should help"
I've done my research, we would need to be streaming 400 hrs of videos per month to even come close to the data usage COMCAST is claiming!!
I am going to BBB and I will NOT stop until COMCAST is caught in this massive fraud!! People we need to stand up. A Consumer Reports article states 99% of Comcast cutomers couldnt come close to this usage and its YEARS away. I AM STANDING MY GROUND and you should too
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