About ellenthebanned

@Latoque wrote: @ellenthebanned wrote: Anyone else having problems composing new emails? When I click "Compose" or "Reply" the two arrows in the screen just churn and churn and churn. This has been since yesterday. It is beyond frustrating. Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser. I did ALL of those things. You know how I knew to do all of those things? Because this is not the first, nor the second, nor the third time this has happened and I've had to contact Comcast for help. Still not working today. This is DAYS and DAYS of being unable to compose an email. This is beyond ridiculous. I feel like I'm held hostage to use the system because it's the email I have used for my business for the past ten years. To change now is an enormous undertaking, but not being able to compose an email (new or reply) is worse.  Is there anyone from Comcast who reads these boards? Does anyone at Comcast understand how horrible this product is and how frustrated its customers are with it? ... View more

Anyone else having problems composing new emails? When I click "Compose" or "Reply" the two arrows in the screen just churn and churn and churn. This has been since yesterday. It is beyond frustrating. ... View more

  @Latoque wrote: @ellenthebanned wrote: I'm copying them from an Excel spreadsheet, or a list in Word, or anywhere I can copy a group of email addresses that I have no interest or need to add into my address book. I shouldn't have to add the 4th grade class list into my address book in order to send out two emails to them throughout the school year - or any other reason that I don't want to add them into my address book. Pasting in a group of email addresses should be SOP for any email service. I'm on a Mac, so I typed three email addresses separated by commas into a Pages document, then copied and pasted them into the To: field and it worked like a charm.  So maybe try that in Word?  I don't know if Excel allows you to add commas to the cells? Thanks, Latoque, but if I wanted to retype the addresses in the first place I would just retype them into the email. The idea is the convenience of using the cut-and-past option that was available previously, and possible in every.single.other.email.service. in existence. ... View more

Is Webmail going to work today? Anytime? Or ever again? This is INCREDIBLY frustrating for those of us who use it to run businesses. I am completely disconnected from my clients today. Unacceptable. ... View more

I'm copying them from an Excel spreadsheet, or a list in Word, or anywhere I can copy a group of email addresses that I have no interest or need to add into my address book. I shouldn't have to add the 4th grade class list into my address book in order to send out two emails to them throughout the school year - or any other reason that I don't want to add them into my address book. Pasting in a group of email addresses should be SOP for any email service. ... View more

Are there any plans to fix the new webmail so that we are able to paste in multiple email addresses at once? Of all of the changes this, for me, has to be the least productive and most infuriating. It is BEYOND ridiculous. This is basic functionality that is available on every.single.other.email.service. Why would you have a feature and then remove it?? ... View more

Thank you, Latoque. It sure would have been nice if anyone had let us know. #14,938 on the list of why this new system is horrible.  ... View more

The Settings page has completely changed...where do I find the schedule of when my Trash folder is emptied? It used to be 30 days, but I'm looking for an email from 9/22 and my Trash goes back to only 9/25. That's not 30 days from today. ... View more

Thank you very much. It was never an issue until today, after Webmail was down all morning. Do you know if they reset the defaults? ... View more

OH MY GOSH. Please tell me this is a bad, bad dream...please tell me that the latest "upgrade" isn't putting all emails on the same topic into a "Conversation" format like Gmail. This is why I choose to use Comcast over Gmail, because of how many emails are lost/missed once placed into a single "conversation." PLEASE PLEASE PLEASE tell me that there is an option to View my emails as they are meant to be viewed and not in this way. PLEASE. Please. ... View more

I will happily trade with anyone anxious to be upgraded to the "new look" and accept your "old look" and "usable functionality" for my own. Seriously, friends, pray every night you keep your old format and function. The new one is atrocious.  ... View more

In using Facebook Messenger to communicate with Xfinity Customer Service (since the chat function doesn't ever work), I raised the issue of being able to copy and paste multiple email addresses into the TO, CC, BCC sections. Here is the response from Frank:   Super.  ... View more

I cannot copy and paste multiple email addresses from Excel or a Word table into the TO, CC, or BCC section anymore. In searching for topics on the boards, I found five other posts dating back to July 2016. None ever have been addressed. I've been waiting to Live Chat with someone in customer service for over 30 minutes now, despite the assurance my Chat "will begin shortly." Can someone PLEASE address this issue?  Thank you. ... View more