About peanut64

peanut64 · ‎08-04-2018

this has been a problem since late 2017. comcast knows about it. but if you contact customer no service, they will just read the scripts they are given and follow their book. after hours and days of talking back and forth with no progress, they will tell you they program has bugs and they are trying to fit it. that was my experience. turning off the iphone and restarting it also works. I do that 3 or 4 times a day so I can check my comcast emails.

peanut64 · ‎05-07-2018

As we all know this is totally frustrating and inconvenient and has been a problem for many months. It took like 3 months of calling and complaining multiple times before they would even acknowledge that is a Comcast problem and not a problem with my iphone. I can not image any consumer technology company letting this problem continue for so long.

peanut64 · ‎03-06-2018

I have an 6 month old iphone 7 which I upgraded from a iphone 6. Im running the latest IOS. I use the comcast connect app to access my person email on my phone. The app has work fine for years. Since about November the connect app has stopped working properly. It stops getting updates and I can access or send emails. The wheel spins. I get "Erros The network connection was interrupted. Please confimr your wifi or data network connection and try again. [102001]. For a while I had to delete and reinstall the app a few times each day. No March 6, 2018 I have to power off and power on the to reset the Connect app. Then it works for a little while. Power off/on 6-10 times each day. I have submitted a ticket and talked with Comcast and they say this is a know issue. But it has been not working for 3 months now. Everything else on the phohe works fine with no issues. Safari works, the Mail (connect to my work Outlook) everying else works but the connect app. Does not matter if I am on wifi or my Verizon cellular. The same issue keeps happening with the Comcast connect app. Power off/on and it starts working again. For a little while. Does anyone know of a fix for this?

Re: xfinity connect app will not open emails

Re: xfinity connect app will not open emails

Connect app error 102001